American International Group

Claim Manager, Airline & Severe Loss

American International Group

Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly skilled and experienced insurance professional looking for a challenging and rewarding role? American International Group (AIG) is seeking a dynamic Claim Manager for our Airline & Severe Loss division. In this role, you will be responsible for managing complex and high-value claims for our airline clients, ensuring timely and accurate resolution while providing exceptional customer service. We are looking for a self-motivated individual with strong leadership skills and a deep understanding of the insurance industry. If you have a passion for problem-solving and a proven track record of success, we want to hear from you!

  1. Manage complex and high-value claims for airline clients in a timely and accurate manner.
  2. Provide exceptional customer service to clients throughout the claims process.
  3. Utilize strong leadership skills to effectively manage a team of claims professionals.
  4. Collaborate with internal and external stakeholders to ensure efficient and effective resolution of claims.
  5. Stay up-to-date on industry trends and regulations to ensure compliance and best practices.
  6. Develop and implement strategies for continuous improvement of claims processes.
  7. Utilize analytical skills to evaluate and assess claims and make appropriate decisions.
  8. Communicate effectively with clients, colleagues, and other stakeholders to provide updates and address any concerns.
  9. Work independently and efficiently to manage a large volume of claims and meet deadlines.
  10. Mentor and train junior claims professionals to develop their skills and knowledge.
  11. Conduct performance evaluations and provide feedback to team members.
  12. Maintain accurate and thorough documentation of claims and related activities.
  13. Adhere to company policies and procedures, as well as legal and regulatory requirements.
  14. Collaborate with other departments within AIG to identify and implement process improvements.
  15. Represent AIG in a professional and positive manner at industry events and conferences.
  16. Maintain a high level of professionalism and integrity in all interactions with clients and colleagues.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Minimum Of 5 Years Experience In Claims Management, Preferably In The Airline And Severe Loss Industry.

  • Strong Knowledge Of Insurance Policies And Regulations Related To Airline And Severe Loss Claims.

  • Excellent Communication And Negotiation Skills, With The Ability To Effectively Interact With Clients, Internal Teams, And External Stakeholders.

  • Proven Track Record Of Successfully Handling And Resolving Complex And High-Value Claims.

  • Bachelor's Degree In A Relevant Field Such As Business, Finance, Or Risk Management. Additional Certifications Or Training In Claims Management Is A Plus.

Required Skills
  • Data Analysis

  • Communication

  • Negotiation

  • customer service

  • Analytical Thinking

  • Claims Management

  • Team Leadership

  • Risk assessment

  • Problem-Solving

  • Contract review

  • Fraud detection

  • Claim Processing

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claim Manager, Airline & Severe Loss in Charlotte, NC, USA is between $78,000 and $110,000 per year, with a median salary of $94,000. However, this can vary depending on factors such as the specific company, level of experience, and qualifications of the individual.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 18th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started