Claim Manager, Airline & Severe Loss

Welcome to American International Group, where we strive to provide exceptional insurance solutions for our clients. We are currently seeking a highly skilled and experienced Claim Manager to join our team and oversee the Airline & Severe Loss division. As a Claim Manager, you will play a vital role in managing and resolving complex claims related to aviation and severe loss events for our esteemed clients. We are looking for a dynamic individual with a strong background in insurance claims, exceptional leadership skills, and a passion for delivering top-notch customer service. If you are ready to take on a challenging and rewarding role in the insurance industry, then we want to hear from you!

1. Manage all aspects of the Airline & Severe Loss division, including overseeing a team of claims adjusters and ensuring successful resolution of all claims.
2. Develop and implement strategies to efficiently and effectively handle complex aviation and severe loss claims.
3. Work closely with clients to understand their needs and provide personalized and timely solutions.
4. Monitor and analyze industry trends and developments to ensure the division is equipped to handle emerging risks and challenges.
5. Maintain a high level of customer service by promptly responding to inquiries and concerns from clients and stakeholders.
6. Collaborate with other departments and teams within the company to streamline processes and improve overall performance.
7. Conduct regular performance evaluations and provide coaching and development opportunities for team members.
8. Ensure compliance with all industry regulations and company policies.
9. Identify and implement process improvements to increase efficiency and reduce costs.
10. Stay updated on industry best practices and incorporate them into the division's operations.
11. Prepare and present reports to senior management on division performance and key metrics.
12. Foster a positive and collaborative work environment that promotes teamwork and professional growth.
13. Handle escalated or sensitive claims with a high level of professionalism and discretion.
14. Participate in recruitment and hiring processes to build a strong and diverse team.
15. Represent the company in meetings and negotiations with clients, vendors, and other stakeholders.

According to JobzMall, the average salary range for a Claim Manager, Airline & Severe Loss in New York, NY, USA is $85,000- $120,000 per year. This may vary depending on the specific company, experience level, and other factors.

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.