
Claim Manager, Airline & Severe Loss
Welcome to American International Group, where we are dedicated to providing exceptional insurance solutions to our clients around the world. We are currently seeking a highly experienced and motivated individual to join our team as a Claim Manager, Airline & Severe Loss. In this role, you will be responsible for overseeing and managing claims related to airline and severe loss incidents, ensuring prompt and accurate resolution. We are looking for a candidate with a strong background in claims management and a deep understanding of the aviation industry. If you have a passion for providing top-notch customer service and a keen eye for detail, we encourage you to apply for this exciting opportunity.
- Oversee and manage all claims related to airline and severe loss incidents.
- Ensure prompt and accurate resolution of claims to meet client needs.
- Utilize strong background in claims management to effectively handle complex and high-value claims.
- Maintain a deep understanding of the aviation industry and its regulations to accurately assess and manage claims.
- Develop and implement efficient and effective claims processes and procedures.
- Collaborate with internal teams, including underwriting and legal, to gather necessary information and documentation for claims.
- Communicate with clients, brokers, and other stakeholders to provide updates and address any concerns related to claims.
- Analyze and evaluate claims data to identify trends and make recommendations for improvements.
- Train and mentor team members on claims processes and procedures.
- Ensure compliance with company and industry standards and regulations.
- Provide exceptional customer service to clients and maintain strong relationships with key stakeholders.
- Review and approve settlement offers and negotiate settlements when necessary.
- Prepare and present reports on claim status and performance to management.
- Identify and implement cost-saving measures to improve claims management efficiency.
- Stay updated on industry developments and trends to continuously improve claims management processes.
Minimum Of 5 Years Experience In Claims Management Within The Airline Industry, With A Focus On Severe Loss Incidents.
Knowledge Of Airline Industry Regulations And Protocols Related To Claims Handling, Including Faa Regulations And International Air Transport Association (Iata) Guidelines.
Proven Track Record Of Effectively Managing Large And Complex Claims, Including Coordinating With Multiple Stakeholders And Negotiating Settlements.
Strong Leadership Skills And Ability To Effectively Manage A Team Of Claims Adjusters, Ensuring Timely And Accurate Resolution Of Claims.
Excellent Communication And Interpersonal Skills, With The Ability To Build Relationships With Clients, Insurance Brokers, And Other External Partners.
Communication
Time Management
Attention to detail
Negotiation
Leadership
Conflict Resolution
customer service
Analytical Thinking
Risk assessment
Teamwork
Problem-Solving
Claims handling
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Claim Manager, Airline & Severe Loss in Boston, MA, USA is $89,000 - $140,000 per year. This can vary depending on factors such as experience, education, and the specific airline or company the person is working for. Additionally, location can also play a role in determining salary, as larger cities like Boston tend to have higher salaries due to the higher cost of living.
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American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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