American International Group

Claim Analyst IV (Lexington), Professional Liability

American International Group

Boston, MA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly experienced and knowledgeable professional in the field of professional liability claims? Do you thrive in a fast-paced, dynamic environment where your expertise and analytical skills are put to the test? If so, we have an exciting opportunity for you to join our team as a Claim Analyst IV at American International Group (AIG) in Lexington. As a leading global insurance company, AIG is seeking a driven individual to handle complex and challenging professional liability claims. In this role, you will be responsible for managing a portfolio of claims, providing expert analysis and resolution, and collaborating with a team of talented professionals. We are looking for a candidate with a strong background in professional liability claims and a passion for delivering exceptional customer service. If you are ready for a new challenge and have the necessary qualifications, we invite you to apply for this role and become a valued member of our team.

  1. Manage a portfolio of professional liability claims, including evaluating coverage, liability, and damages.
  2. Conduct thorough investigations and gather all necessary information to make informed decisions on claims.
  3. Utilize expert knowledge of professional liability claims to accurately assess and analyze claims.
  4. Collaborate with internal and external stakeholders, such as attorneys and underwriters, to develop and execute effective claim strategies.
  5. Provide exceptional customer service by promptly responding to inquiries and providing updates on claim status.
  6. Review and interpret policy language to determine coverage and liability.
  7. Negotiate and settle claims within designated authority.
  8. Maintain accurate and detailed claim files and documentation.
  9. Keep up-to-date with industry trends and developments in the professional liability field.
  10. Utilize data and analytics to identify trends and opportunities for improvement in claims handling processes.
  11. Mentor and train junior team members to develop their skills and knowledge in professional liability claims.
  12. Adhere to company policies, procedures, and regulatory requirements.
  13. Maintain a high level of professionalism and ethical standards in all interactions.
  14. Continuously strive to improve efficiency and effectiveness in claims handling.
  15. Represent AIG in a positive and professional manner at all times.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Finance, Or A Related Field.

  • Strong Analytical And Problem-Solving Skills.

  • Minimum Of 5 Years Of Experience In Professional Liability Claims Handling.

  • In-Depth Knowledge Of Insurance Policies, Coverages, And Claim Handling Practices.

  • Excellent Communication And Negotiation Skills, With The Ability To Interact Effectively With Clients, Attorneys, And Other Stakeholders.

Required Skills
  • Communication Skills

  • Time Management

  • Negotiation skills

  • Conflict Resolution

  • Risk Analysis

  • CASE

  • Documentation management

  • Fraud detection

  • Legal Knowledge

  • Policy Interpretation

  • Investigation Techniques

  • Claim Assessment

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claim Analyst IV (Lexington), Professional Liability in Boston, MA, USA is $85,000 to $115,000 per year. This may vary based on the specific company, level of experience, and job responsibilities.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 3rd, 2025
Apply BeforeJune 9th, 2026
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About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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