American International Group

A&H Express Claims Examiner

American International Group

Bangkok, Thailand
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to American International Group, the leading global insurance organization. We are seeking a highly skilled and detail-oriented A&H Express Claims Examiner to join our team. This is an exciting opportunity to work in a fast-paced and dynamic environment, where you will play a critical role in managing and resolving claims for our Accident and Health division. As an A&H Express Claims Examiner, you will have the opportunity to utilize your expertise and problem-solving skills to provide exceptional service to our customers. We are looking for individuals who are driven, organized, and have a passion for delivering top-notch results. If you have a strong background in claims handling and are looking for a challenging and rewarding career, we encourage you to apply for this position.

  1. Investigate and evaluate A&H insurance claims to determine coverage and liability.
  2. Communicate with claimants, policyholders, and other involved parties to gather necessary information and documentation.
  3. Review and analyze medical records, police reports, and other relevant documents to make accurate decisions on claims.
  4. Utilize company policies and procedures to make timely and fair claim determinations.
  5. Work closely with adjusters, attorneys, and other specialists to manage complex or high-value claims.
  6. Maintain accurate and detailed claim files and documentation.
  7. Negotiate and settle claims within authority level or refer to higher authority as needed.
  8. Provide excellent customer service and respond to inquiries and concerns from policyholders and other stakeholders.
  9. Stay up-to-date on industry developments, regulations, and best practices related to A&H insurance claims.
  10. Identify and report potential fraud or suspicious activity to the appropriate department.
  11. Collaborate with other departments and team members to improve processes and procedures for efficient claims handling.
  12. Train and mentor new claims examiners to ensure consistent and accurate handling of claims.
  13. Maintain confidentiality and adhere to ethical standards while handling sensitive information.
  14. Meet or exceed performance targets and goals set by the company.
  15. Participate in special projects and initiatives as assigned by management.
Where is this job?
This job is located at Bangkok, Thailand
Job Qualifications
  • Bachelor's Degree In Business Administration, Insurance Or A Related Field.

  • Minimum Of 2 Years Of Experience In Handling Claims In The Insurance Industry, Preferably In The A&H Line Of Business.

  • Strong Knowledge And Understanding Of Insurance Policies, Coverage And Claims Handling Procedures.

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Communicate With Clients, Vendors And Internal Stakeholders.

  • Proficiency In Computer Skills And Experience Working With Claims Management Systems.

Required Skills
  • Communication Skills

  • Time Management

  • Negotiation skills

  • Multitasking

  • Attention to detail

  • Problem Solving

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Insurance Knowledge

  • Claim Assessment

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a A&H Express Claims Examiner in Bangkok, Thailand is ฿21,000-฿35,000 per month. This translates to approximately $675-$1,120 USD per month. However, salaries may vary depending on factors such as experience, qualifications, and the specific company or organization.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesThai
Job PostedOctober 31st, 2025
Apply BeforeMay 10th, 2026
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About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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