
A&H Claims Examiner
Welcome to American International Group, where we are committed to providing our customers with exceptional service and support. We are currently seeking a highly skilled and dedicated A&H Claims Examiner to join our team.As an A&H Claims Examiner, you will play a crucial role in efficiently and accurately managing and assessing accident and health insurance claims. Your attention to detail, excellent communication skills, and ability to make sound decisions will be essential in ensuring that our customers receive the best possible experience during their claims process.If you have a strong background in claims examination and are looking for a challenging and rewarding career with a leading insurance company, we encourage you to apply for this exciting opportunity. Join us and be part of a dynamic team that is dedicated to making a positive impact in the lives of our customers.
- Review and assess accident and health insurance claims in a timely and accurate manner.
- Communicate with customers, agents, and other stakeholders to gather necessary information for claims processing.
- Analyze policy coverage and determine eligibility for claims.
- Utilize industry knowledge and company policies to make sound decisions regarding claims.
- Maintain accurate and detailed records of claims and related documents.
- Collaborate with other team members to resolve complex or disputed claims.
- Provide exceptional customer service and support throughout the claims process.
- Identify and escalate potential fraudulent or suspicious claims.
- Keep up-to-date with industry trends, laws, and regulations related to accident and health insurance.
- Meet individual and team performance goals and metrics.
- Participate in training and development opportunities to enhance skills and knowledge.
- Maintain confidentiality and handle sensitive information with discretion.
- Adhere to company policies and procedures.
- Continuously seek ways to improve processes and efficiency.
- Contribute to a positive and collaborative team environment.
Strong Analytical And Problem-Solving Skills.
Bachelor's Degree In Insurance, Business, Or Related Field.
Excellent Communication And Customer Service Skills.
Minimum Of 3 Years Of Experience In Claims Handling, Preferably In A&H Insurance.
Knowledge Of Insurance Policies And Coverage For A&H Claims.
Time Management
Attention to detail
Negotiation
Conflict Resolution
customer service
Analytical Thinking
Claims Processing
Risk assessment
Fraud detection
Legal Knowledge
Policy Interpretation
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a A&H Claims Examiner in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia is approximately RM 3,000 - RM 5,000 per month (equivalent to $725 - $1,208 USD). However, this may vary depending on factors such as the specific company, level of experience, and education qualifications.
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American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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