American International Group

A&H Claims Examiner

American International Group

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to American International Group, where we are committed to providing our customers with exceptional service and support. We are currently seeking a highly skilled and dedicated A&H Claims Examiner to join our team.As an A&H Claims Examiner, you will play a crucial role in efficiently and accurately managing and assessing accident and health insurance claims. Your attention to detail, excellent communication skills, and ability to make sound decisions will be essential in ensuring that our customers receive the best possible experience during their claims process.If you have a strong background in claims examination and are looking for a challenging and rewarding career with a leading insurance company, we encourage you to apply for this exciting opportunity. Join us and be part of a dynamic team that is dedicated to making a positive impact in the lives of our customers.

  1. Review and assess accident and health insurance claims in a timely and accurate manner.
  2. Communicate with customers, agents, and other stakeholders to gather necessary information for claims processing.
  3. Analyze policy coverage and determine eligibility for claims.
  4. Utilize industry knowledge and company policies to make sound decisions regarding claims.
  5. Maintain accurate and detailed records of claims and related documents.
  6. Collaborate with other team members to resolve complex or disputed claims.
  7. Provide exceptional customer service and support throughout the claims process.
  8. Identify and escalate potential fraudulent or suspicious claims.
  9. Keep up-to-date with industry trends, laws, and regulations related to accident and health insurance.
  10. Meet individual and team performance goals and metrics.
  11. Participate in training and development opportunities to enhance skills and knowledge.
  12. Maintain confidentiality and handle sensitive information with discretion.
  13. Adhere to company policies and procedures.
  14. Continuously seek ways to improve processes and efficiency.
  15. Contribute to a positive and collaborative team environment.
Where is this job?
This job is located at Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job Qualifications
  • Strong Analytical And Problem-Solving Skills.

  • Bachelor's Degree In Insurance, Business, Or Related Field.

  • Excellent Communication And Customer Service Skills.

  • Minimum Of 3 Years Of Experience In Claims Handling, Preferably In A&H Insurance.

  • Knowledge Of Insurance Policies And Coverage For A&H Claims.

Required Skills
  • Time Management

  • Attention to detail

  • Negotiation

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Claims Processing

  • Risk assessment

  • Fraud detection

  • Legal Knowledge

  • Policy Interpretation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a A&H Claims Examiner in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia is approximately RM 3,000 - RM 5,000 per month (equivalent to $725 - $1,208 USD). However, this may vary depending on factors such as the specific company, level of experience, and education qualifications.

Additional Information
American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesMalay
Job PostedApril 3rd, 2025
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About American International Group

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

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