American Home Shield

Frequently Asked Questions about American Home Shield Careers

Looking for more information about American Home Shield, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.

What type of career opportunities does American Home Shield offer?

American Home Shield offers a wide range of career opportunities, including administrative and customer service roles, engineering, finance, IT, marketing, sales, and more. The company also offers internships and apprenticeships for those interested in gaining hands-on experience in the home services and home warranty industries.

How do I apply for a job at American Home Shield?

You can apply for a job at American Home Shield by visiting the company’s website and navigating to the Careers page. From there, you can search for openings, upload your resume, and apply for positions directly.

Are there any requirements to work at American Home Shield?

Yes, American Home Shield requires all employees to pass a background check and drug test. Additionally, some positions may require specific certifications or training.

What type of benefits does American Home Shield offer?

American Home Shield offers a variety of home warranty plans that provide coverage for the repair or replacement of a home’s major systems and appliances, such as heating and air conditioning, electrical, plumbing, water heaters, refrigerators, and more. Depending on the plan chosen, benefits may also include additional services such as emergency hot water heater repair, well pump repair, and septic system repair. Some plans also offer an allowance for the purchase of a new appliance if the original cannot be repaired.

Does American Home Shield offer internships?

Yes, American Home Shield offers internships. Internships are available in many different departments, including marketing, customer service, and finance. To apply for an internship, you can visit the American Home Shield website and search for "internships".

Does American Home Shield offer remote work opportunities?

Yes, American Home Shield does offer remote work opportunities. The company's remote work opportunities are available for a variety of positions, including customer service, sales, and technical support.

How can I find out more about the culture of American Home Shield?

To learn more about the culture of American Home Shield, you can visit their website and read their About Us page. You can also look for reviews from current and former employees on social media. Additionally, you can research news articles and interviews featuring current and former American Home Shield employees to gain further insight into their culture.

What type of training does American Home Shield provide to employees?

American Home Shield provides employees with a variety of training opportunities. This includes on-the-job training, in-depth product training, customer service training, sales training, and professional development courses. Additionally, American Home Shield offers online learning and certification programs to help employees gain the necessary skills to succeed in their positions.

What is the hiring process like for American Home Shield?

The hiring process for American Home Shield typically begins with submitting your résumé and a completed application online. You may also be asked to participate in a phone or video interview. After that, you may be asked to attend an in-person or virtual interview with a hiring manager. Depending on the role, you may also need to submit a background check, drug test, and/or other assessments. After the interview process is complete, you may be asked to attend an onboarding and training session.

Does American Home Shield offer any specialized positions?

Yes, American Home Shield offers specialized positions for service technicians, customer service representatives, and sales representatives.

What types of certifications does American Home Shield provide?

American Home Shield offers home warranty plans that include a variety of coverage options, including heating and cooling systems, appliances, plumbing, electrical, water heaters, and more. The company also offers additional optional coverage for swimming pools, septic systems, and other items. All of their plans are backed by a 30-day satisfaction guarantee. In addition, all of American Home Shield’s plans are backed by the National Home Service Contract Association (NHSCA). The NHSCA is a non-profit organization that works to improve the quality of home service contracts.

How can I become a part of the American Home Shield team?

If you are interested in joining the American Home Shield team, you can visit their website and search for job openings. Additionally, you can apply for current vacancies on the website and submit your resume and cover letter. Finally, you can also visit the company's social media to explore and apply for available positions.

What kind of career growth is available at American Home Shield?

American Home Shield offers a variety of career growth opportunities for its employees. Depending on the individual's skills and experience, job roles may range from entry-level customer service positions to managerial roles in operations, sales, marketing, customer service, and more. Additionally, American Home Shield offers many training and development programs to help employees develop their skills and knowledge, allowing them to pursue more senior positions within the company.

Does American Home Shield offer any professional development opportunities?

American Home Shield does not offer any professional development opportunities.

Are there any special discounts for American Home Shield employees?

No, American Home Shield does not offer any special discounts for employees.

Does American Home Shield offer any relocation assistance?

No, American Home Shield does not offer any relocation assistance.

Are there any tuition reimbursement programs available for American Home Shield employees?

Yes, American Home Shield offers a tuition reimbursement program for eligible employees. Eligible employees may receive up to $3,000 in tuition reimbursement per calendar year for taking classes related to their job or to enhance their professional development.

What is the typical work schedule like for American Home Shield employees?

The typical work schedule for American Home Shield employees varies depending on the position. Some positions may require employees to work a standard 40-hour work week, while others may require flexible hours, including evenings and weekends. Additionally, some positions may require employees to participate in on-call rotations or be available to respond to emergency situations at any time.

Does American Home Shield offer any flexible working arrangements?

Yes, American Home Shield offers flexible work arrangements, including telecommuting, flexible hours, and job sharing.

Is there a dress code for American Home Shield employees?

No, there is no dress code for American Home Shield employees.