Corrective Action Specialist

Are you an experienced problem-solver with a knack for finding innovative solutions? American Electric Power is looking for an energetic and detail-oriented Corrective Action Specialist to join our team. In this role, you will be responsible for investigating and resolving customer complaints, identifying systemic problems, and developing long-term, sustainable solutions. You should have strong analytical skills, excellent communication abilities, and a passion for creating a positive customer experience.Required Qualifications:• Bachelor's degree in a related field• 3+ years of experience in customer service, quality assurance, or a related field• Advanced knowledge of problem-solving techniques• Demonstrated ability to work independently and as part of a team• Proficiency in Microsoft Office Suite• Ability to manage multiple tasks and prioritize deadlines

According to JobzMall, the average salary range for a Corrective Action Specialist in Bridgman, MI 49106, USA is $39,835 to $67,976 per year. This range is based on the salaries reported by employers to JobzMall. The salary range for this position can vary depending on the experience and qualifications of the individual.

AEP ranks among the nation's largest generators of electricity, owning nearly 38,000 megawatts of generating capacity in the US AEP also owns the nation's largest electricity transmission system, a nearly 39,000-mile network that includes 765 kilovolt ultra-high voltage transmission lines, more than all other U.S. transmission systems combined.