Representative, Administration Center

Are you a detail-oriented individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? American Airlines is currently seeking a Representative for our Administration Center to join our dedicated team. As a Representative, you will play a crucial role in ensuring the smooth operation of our Administration Center by handling administrative tasks and providing support to our employees and customers. If you are a highly organized and personable individual with excellent communication skills, we would love to have you on our team. Read on to learn more about this exciting opportunity and the qualifications we are looking for to fill this role.

1. Handle administrative tasks: The Representative will be responsible for performing various administrative tasks to support the smooth operation of the Administration Center. This may include data entry, filing, organizing documents, and maintaining records.
2. Provide exceptional customer service: The Representative will be the first point of contact for customers and employees who need assistance. They will be responsible for providing prompt, friendly, and professional customer service to ensure a positive experience for all.
3. Support employees and customers: The Representative will be responsible for providing support to both employees and customers with inquiries, requests, and concerns. They will need to be knowledgeable about company policies and procedures in order to effectively assist and resolve issues.
4. Maintain organization and efficiency: The Representative will play a crucial role in maintaining the organization and efficiency of the Administration Center. This may include scheduling appointments, coordinating meetings, and ensuring that all necessary supplies and materials are available.
5. Communicate effectively: The Representative must have excellent communication skills to effectively communicate with customers, employees, and other departments within the company. This may include answering phone calls, responding to emails, and providing updates and information as needed.
6. Work in a fast-paced environment: The Representative must be able to thrive in a fast-paced and dynamic work environment. They will need to be able to handle multiple tasks and prioritize effectively to meet deadlines and ensure efficient operations.
7. Attention to detail: The Representative must be detail-oriented and have a strong attention to detail to ensure accuracy in administrative tasks and customer interactions. This includes following company policies and procedures and maintaining accurate records.
8. Uphold company values: The Representative must uphold the values and standards of American Airlines in all interactions with customers and employees. This includes maintaining a positive attitude, promoting teamwork, and displaying a strong work ethic.
9. Adhere to confidentiality: The Representative will be responsible for handling sensitive information and must adhere to strict confidentiality guidelines to ensure the security of company and customer information.
10. Meet qualifications: The Representative must meet

According to JobzMall, the average salary range for a Representative, Administration Center in Phoenix, AZ, USA is between $40,000 and $60,000 per year. However, this can vary depending on the specific company, level of experience, and other factors.

American Airlines Group, Inc. is a holding company whose business activity is the operation of a network carrier through its principal wholly-owned mainline operating subsidiary, American. The company provides air transportation for passengers and cargo. It cargo division provides a range of freight and mail services, with facilities and interline connections available across the globe.