American Airlines

Ramp Service Agent Full Time

American Airlines

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for an exciting career opportunity with a leading airline? American Airlines is seeking a dedicated Ramp Service Agent to join our team full time. As a Ramp Service Agent, you will play a vital role in ensuring the safe and efficient operation of our flights. We are seeking individuals who are passionate about the aviation industry and have a strong work ethic. If you are a team player with excellent communication skills, attention to detail, and the ability to work in a fast-paced environment, we want to hear from you!

  1. Safely and efficiently load and unload baggage, cargo, and mail from aircrafts.
  2. Operate and maintain ground service equipment in accordance with company policies and procedures.
  3. Communicate effectively with flight crews, ground personnel, and other team members to ensure timely and accurate handling of baggage and cargo.
  4. Adhere to all safety regulations and protocols to ensure the well-being of passengers, crew, and ground personnel.
  5. Maintain cleanliness and organization of ramp and baggage areas.
  6. Monitor and report any irregularities or damages to baggage and cargo.
  7. Assist with aircraft pushback and towing as needed.
  8. Adhere to all company policies and procedures, including those related to security, safety, and customer service.
  9. Work collaboratively with team members to ensure efficient and effective ramp operations.
  10. Provide excellent customer service to passengers by answering questions and addressing concerns.
  11. Follow all loading and unloading instructions from flight crews and ground personnel.
  12. Complete necessary paperwork and documentation accurately and in a timely manner.
  13. Continuously monitor and maintain the condition of ground service equipment.
  14. Attend training and development programs as required by the company.
  15. Maintain a positive and professional attitude at all times.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • High School Diploma Or Equivalent Required.

  • Prior Experience In A Similar Role Preferred.

  • Must Be Able To Lift Up To 70 Pounds And Work In Varying Weather Conditions.

  • Strong Communication And Customer Service Skills.

  • Ability To Pass A Background Check And Obtain Necessary Airport Security Clearance.

Required Skills
  • customer service

  • Ramp Operations

  • equipment operation

  • Safety Procedures

  • Baggage Handling

  • Cargo Handling

  • Weight And Balance

  • Ground Handling

  • Aircraft Marshalling

  • Ramp Maintenance

  • Aircraft Loading

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Ramp Service Agent Full Time in Chicago, IL, USA is $30,000 - $40,000 per year. This can vary depending on the specific job responsibilities, company, and level of experience.

Additional Information
American Airlines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 17th, 2026
Apply BeforeJune 9th, 2026
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About American Airlines

American Airlines Group, Inc. is a holding company whose business activity is the operation of a network carrier through its principal wholly-owned mainline operating subsidiary, American. The company provides air transportation for passengers and cargo. It cargo division provides a range of freight and mail services, with facilities and interline connections available across the globe.

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