
Operations Coordinator, Inflight - ORD
Welcome to American Airlines! We are currently seeking a highly organized and detail-oriented individual to join our team as an Operations Coordinator for our Inflight department at the Chicago O'Hare International Airport (ORD). As an Operations Coordinator, you will play a crucial role in ensuring the smooth and efficient operation of our inflight services. This position requires a strong multitasker with excellent communication skills and a passion for providing exceptional customer service. If you are looking for a dynamic and fast-paced work environment, and have a keen eye for detail, then we want you to join our team!
- Oversee and manage the day-to-day operations of the inflight department at Chicago O'Hare International Airport (ORD).
- Ensure all flights depart on time and with the necessary supplies and equipment.
- Coordinate with various departments, including flight attendants, pilots, and ground staff, to ensure a seamless operation.
- Monitor and maintain inventory levels of supplies and equipment needed for inflight services.
- Communicate any changes or updates to schedules or procedures to relevant team members.
- Handle and resolve any issues or incidents that may arise during flights.
- Train and supervise new team members on company policies and procedures.
- Collaborate with other departments to improve and streamline processes.
- Maintain accurate records and documentation for all inflight operations.
- Provide exceptional customer service to passengers, addressing any inquiries or concerns.
- Adhere to all safety regulations and protocols to ensure the safety of passengers and crew.
- Stay up-to-date on industry trends and regulations related to inflight services.
- Continuously identify areas for improvement and make recommendations to management.
- Assist with special projects and initiatives as assigned by the department manager.
- Maintain a high level of professionalism and represent the company values at all times.
Excellent Organizational And Time Management Skills
Bachelor's Degree In Business Administration, Operations Management, Or Related Field
Minimum Of 3 Years Experience In Airline Operations, Preferably In Inflight Services
Strong Understanding Of Faa Regulations And Industry Safety Standards
Ability To Work In A Fast-Paced And Dynamic Environment, With A Strong Attention To Detail And Problem-Solving Abilities.
Logistics Management
Communication
Time Management
Multitasking
Budget management
Conflict Resolution
customer service
Problem-Solving
Safety compliance
Team Coordination
Flight Planning
Decision-Making
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Operations Coordinator, Inflight - ORD in Chicago, IL, USA is $45,000 - $55,000 per year. This may vary depending on the specific company, experience level, and other factors.
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American Airlines Group, Inc. is a holding company whose business activity is the operation of a network carrier through its principal wholly-owned mainline operating subsidiary, American. The company provides air transportation for passengers and cargo. It cargo division provides a range of freight and mail services, with facilities and interline connections available across the globe.

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