American Airlines

Operations Coordinator, Inflight - ORD

American Airlines

Chicago, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to American Airlines! We are currently seeking a highly organized and detail-oriented individual to join our team as an Operations Coordinator for our Inflight department at the Chicago O'Hare International Airport (ORD). As an Operations Coordinator, you will play a crucial role in ensuring the smooth and efficient operation of our inflight services. This position requires a strong multitasker with excellent communication skills and a passion for providing exceptional customer service. If you are looking for a dynamic and fast-paced work environment, and have a keen eye for detail, then we want you to join our team!

  1. Oversee and manage the day-to-day operations of the inflight department at Chicago O'Hare International Airport (ORD).
  2. Ensure all flights depart on time and with the necessary supplies and equipment.
  3. Coordinate with various departments, including flight attendants, pilots, and ground staff, to ensure a seamless operation.
  4. Monitor and maintain inventory levels of supplies and equipment needed for inflight services.
  5. Communicate any changes or updates to schedules or procedures to relevant team members.
  6. Handle and resolve any issues or incidents that may arise during flights.
  7. Train and supervise new team members on company policies and procedures.
  8. Collaborate with other departments to improve and streamline processes.
  9. Maintain accurate records and documentation for all inflight operations.
  10. Provide exceptional customer service to passengers, addressing any inquiries or concerns.
  11. Adhere to all safety regulations and protocols to ensure the safety of passengers and crew.
  12. Stay up-to-date on industry trends and regulations related to inflight services.
  13. Continuously identify areas for improvement and make recommendations to management.
  14. Assist with special projects and initiatives as assigned by the department manager.
  15. Maintain a high level of professionalism and represent the company values at all times.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Excellent Organizational And Time Management Skills

  • Bachelor's Degree In Business Administration, Operations Management, Or Related Field

  • Minimum Of 3 Years Experience In Airline Operations, Preferably In Inflight Services

  • Strong Understanding Of Faa Regulations And Industry Safety Standards

  • Ability To Work In A Fast-Paced And Dynamic Environment, With A Strong Attention To Detail And Problem-Solving Abilities.

Required Skills
  • Logistics Management

  • Communication

  • Time Management

  • Multitasking

  • Budget management

  • Conflict Resolution

  • customer service

  • Problem-Solving

  • Safety compliance

  • Team Coordination

  • Flight Planning

  • Decision-Making

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operations Coordinator, Inflight - ORD in Chicago, IL, USA is $45,000 - $55,000 per year. This may vary depending on the specific company, experience level, and other factors.

Additional Information
American Airlines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 16th, 2025
Apply BeforeJuly 14th, 2025
This job posting is from a verified source.Β 

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About American Airlines

American Airlines Group, Inc. is a holding company whose business activity is the operation of a network carrier through its principal wholly-owned mainline operating subsidiary, American. The company provides air transportation for passengers and cargo. It cargo division provides a range of freight and mail services, with facilities and interline connections available across the globe.

Frequently asked questions

Get interviewed today!

JobzMall is the worldβ€˜ s largest video talent marketplace.Itβ€˜s ultrafast, fun, and human.

Get Started