
Crew Manager, Inflight Attendance
Are you a natural leader with a passion for customer service and a love for travel? American Airlines is seeking a Crew Manager for our Inflight Attendance team. In this role, you will oversee a team of flight attendants, ensuring the highest level of safety and customer satisfaction on all American Airlines flights. We are looking for a dynamic individual with excellent communication skills, strong leadership capabilities, and a dedication to providing exceptional service. If you are ready to take your career to new heights, join our team at American Airlines! As a Crew Manager, you will be responsible for managing and developing a team of flight attendants, setting the standard for exceptional customer service and safety on every flight. You will work closely with other departments to ensure a smooth and efficient operation, while also providing support and guidance to your team. The ideal candidate will have experience in the airline industry and a proven track record of leadership. Additionally, a high school diploma or equivalent is required, with a college degree preferred. If you have a strong work ethic, a positive attitude, and a commitment to excellence, we want to hear from you. Apply now to become a part of the American Airlines team!
- Oversee a team of flight attendants and ensure they are performing their duties efficiently and effectively.
- Set and maintain high standards of safety and customer service on all American Airlines flights.
- Develop and implement training programs for flight attendants to ensure they are equipped with necessary skills and knowledge.
- Monitor and evaluate the performance of flight attendants and provide constructive feedback for improvement.
- Collaborate with other departments to ensure a smooth and efficient operation.
- Handle any customer complaints or issues that may arise during flights and work towards resolving them to maintain customer satisfaction.
- Create and maintain schedules for flight attendants, taking into account their availability and preferences.
- Monitor and manage the budget for the Inflight Attendance team.
- Stay updated on industry trends and regulations to ensure compliance and make necessary changes to procedures if needed.
- Foster a positive and supportive work environment for the team, promoting teamwork and open communication.
- Act as a role model for the team, demonstrating strong leadership skills and dedication to providing exceptional service.
- Prior Experience In A Supervisory Or Management Role In The Airline Industry, Preferably In Inflight Services Or Crew Management. 
- In-Depth Knowledge Of Federal Aviation Administration (Faa) Regulations And Safety Procedures For Flight Attendants. 
- Strong Leadership And Communication Skills, With The Ability To Effectively Manage And Motivate A Diverse Team Of Crew Members. 
- Excellent Problem-Solving And Decision-Making Abilities, Especially In High-Stress And Time-Sensitive Situations. 
- Flexibility And Availability To Work Irregular And Long Hours, Including Weekends And Holidays, In Order To Oversee And Support Crew Operations. 
- Communication 
- Time Management 
- Multitasking 
- Attention to detail 
- Problem Solving 
- Leadership 
- Conflict Resolution 
- customer service 
- Team Building 
- Decision Making 
- Emergency Response 
- Safety Procedures 
- Communication 
- Conflict Resolution 
- Emotional Intelligence 
- Leadership 
- Time management 
- creativity 
- flexibility 
- Teamwork 
- Adaptability 
- Problem-Solving 
According to JobzMall, the average salary range for a Crew Manager, Inflight Attendance in New York, NY, USA is between $54,000 and $80,000 per year. However, this can vary based on a number of factors, including the specific company, experience level, and additional benefits and bonuses.
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American Airlines Group, Inc. is a holding company whose business activity is the operation of a network carrier through its principal wholly-owned mainline operating subsidiary, American. The company provides air transportation for passengers and cargo. It cargo division provides a range of freight and mail services, with facilities and interline connections available across the globe.

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