
Patient Services Coordinator Scheduler
At Amedisys, we believe that compassionate care starts with exceptional organizational skills. That's why we're seeking a Patient Services Coordinator Scheduler who shares our dedication to providing top-notch patient care. As the backbone of our team, you'll play a crucial role in coordinating and scheduling patient appointments, ensuring that our clients receive the best care possible. If you're a detail-oriented individual with a passion for helping others, then we want to hear from you! Join us at Amedisys and make a difference in the lives of our patients every day.
- Coordinate and schedule patient appointments, ensuring efficient and timely delivery of care.
- Communicate with patients, caregivers, and healthcare providers to confirm appointments and address any scheduling conflicts.
- Maintain accurate and up-to-date records of patient appointments, cancellations, and rescheduling requests.
- Collaborate with the healthcare team to ensure patients receive appropriate care and services.
- Assist with the intake process for new patients, including obtaining necessary medical information and insurance verification.
- Ensure compliance with privacy and confidentiality regulations in handling patient information.
- Monitor and manage patient waitlists to maximize scheduling efficiency.
- Respond to patient inquiries and concerns in a professional and compassionate manner.
- Proactively identify and address any potential scheduling issues or conflicts.
- Participate in meetings and training sessions to stay updated on scheduling processes and procedures.
- Maintain a positive and professional attitude while representing Amedisys and its mission to provide exceptional patient care.
- Collaborate with other team members to continuously improve scheduling processes and patient experience.
- Adhere to company policies and procedures, including safety standards and HIPAA regulations.
- Provide support to other departments as needed to ensure smooth operations.
- Take initiative to anticipate and solve potential scheduling challenges to maintain high patient satisfaction.
Excellent Communication Skills: The Patient Services Coordinator Scheduler Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Patients, Their Families, And The Healthcare Team.
Knowledge Of Medical Terminology And Insurance: A Thorough Understanding Of Medical Terminology And Insurance Processes Is Essential For Accurately Scheduling Patient Appointments And Obtaining Necessary Authorizations.
Organizational Skills: The Patient Services Coordinator Scheduler Must Have Excellent Organizational Skills To Manage Multiple Schedules, Appointments, And Tasks Efficiently.
Customer Service Oriented: Amedisys Values Exceptional Customer Service, And The Patient Services Coordinator Scheduler Must Have A Friendly And Compassionate Attitude Towards Patients And Their Families.
Proficient In Computer Systems: The Role Requires Proficiency In Using Electronic Medical Records And Scheduling Systems, So The Candidate Should Have Strong Computer Skills And Be Comfortable Learning New Software.
Communication
Time Management
Scheduling
Multitasking
Attention to detail
Problem Solving
Organizational Skills
Compassion
customer service
Computer proficiency
Teamwork
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Critical thinking
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Patient Services Coordinator Scheduler in Louisville, KY, USA is $32,000 to $45,000 per year. This may vary depending on factors such as experience, education, and employer. Additionally, bonuses and benefits may also impact the overall salary range.
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Amedisys Home Health and Hospice Care, based in Baton Rouge, Louisiana, is one of the largest home health providers and second largest hospice care provider in the United States.

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