Member Service Consultant (Call Center)

The Member Service Consultant is the voice of Alliant Credit Union and serves a critical role in our member experience. Successful candidates have a genuine interest in helping people and finding solutions to their needs. Our Member Care Center isn’t a typical call center environment – we make it comfortable so you’re able to effectively handle a high volume of phone calls from our members with quality and care. Our total compensation and total rewards are highly competitive within the industry. Providing consultative service and support to our members via the Member Contact Center AKA the call center Processing financial transactions. Resolving member issues. Evaluating and identifying the member’s financial needs with the aid of cross-sell triggers.

According to JobzMall, the average salary range for a Member Service Consultant (Call Center) in 1600 Golf Rd, Rolling Meadows, IL 60008, USA is between $35,000 and $45,000 per year. Salaries can vary depending on experience, qualifications, location, and other factors.

Alliant Credit Union is a member-owned financial cooperative which provides exclusive benefits to employees, retirees, and members of qualifying organizations and their family members; any member of the Foster Care to Success; and individuals who live or work in a qualifying community and their family members. Founded in 1935, Alliant is the eighth largest credit union by asset size in the United States with $9.7 billion USD in assets, and serves over 385,000 members worldwide.