Inflight Services Coordinator

At Alaska Airlines, we’re looking for an Inflight Services Coordinator who is passionate about creating an exceptional inflight experience for our passengers. The successful candidate will be a hands-on leader who can ensure that our outstanding service standards are consistently met.The ideal candidate will have a broad knowledge of customer service and the aviation industry, along with excellent communication and organizational skills. We’re looking for someone with a friendly, positive attitude who is willing to go the extra mile to ensure a top-notch experience for our passengers.If you’re an experienced customer service professional looking to join an industry-leading team, we want to hear from you.

Responsibilities:

1. Monitor customer service standards to ensure they are consistently met.
2. Provide leadership and guidance to inflight personnel.
3. Respond to customer inquiries and complaints in a timely manner.
4. Develop creative solutions to improve customer service.
5. Stay up-to-date with the aviation industry regulations and best practices.
6. Work closely with other departments to coordinate the inflight experience.
7. Maintain an organized and efficient work environment.
8. Ensure passengers receive a top-notch experience.
9. Coordinate with vendors and other service providers.
10. Monitor and review customer feedback to identify areas for improvement.

According to JobzMall, the average salary range for a Inflight Services Coordinator in Los Angeles, CA, USA is $23,988 - $36,669 per year. This salary range is based on the job description, location, experience, and other factors.

Alaska Airlines is a major American airline headquartered in SeaTac, Washington, within the Seattle metropolitan area of the state of Washington. It is the fifth largest airline in the United States when measured by fleet size, scheduled passengers carried, and number of destinations served.