Alaska Airlines

Inflight Services Coordinator

Alaska Airlines

Seattle, WA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Alaska Airlines is seeking an Inflight Services Coordinator to join our Inflight Services team! This position is an excellent opportunity for an organized, driven individual to join a team of aviation professionals focused on providing an excellent customer experience to our passengers. The Inflight Services Coordinator is responsible for managing the daily operations of Alaska Airlines’ inflight services, including leading the onboarding process for new flight attendants and developing comprehensive onboarding programs. This role requires excellent organizational and communication skills, as well as the ability to collaborate with internal and external stakeholders. The ideal candidate is an experienced professional with a passion for customer service, an eye for detail, and a commitment to safety and regulatory compliance. If you think you’re the perfect fit for this position, read on to learn more about the required qualifications and how to apply.

Responsibilities:

  1. Manage the daily operations of Alaska Airlines’ inflight services.
  2. Lead the onboarding process for new flight attendants.
  3. Develop comprehensive onboarding programs.
  4. Maintain excellent customer service standards.
  5. Ensure all safety and regulatory requirements are met.
  6. Coordinate with internal and external stakeholders.
  7. Keep organized records of new flight attendants.
  8. Monitor and ensure quality of customer service.
  9. Identify areas for improvement in the onboarding process.
  10. Provide guidance and support to new flight attendants.
Where is this job?
This job is located at Seattle, WA, USA
Job Qualifications
  • Knowledge Of Customer Service Principles And Practices

  • Excellent Communication And Interpersonal Skills

  • Ability To Multi-Task And Prioritize Tasks

  • Diplomatic And Conflict Resolution Skills

  • Ability To Work Independently And As Part Of A Team

  • Knowledge Of Safety And Security Procedures

  • Knowledge Of Service Standards And Procedures

  • Ability To Remain Calm And Professional In Stressful Situations

Required Skills
  • Training

  • Communication

  • Time Management

  • Scheduling

  • Attention to detail

  • Leadership

  • Compliance

  • Coordinating

  • Problem-Solving

  • safety

  • Interpersonal

  • service

  • Services

  • Customer

  • Inflight

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Initiative

Compensation

According to JobzMall, the average salary range for a Inflight Services Coordinator in Seattle, WA, USA is $47,911 to $73,894 per year. The salary range will vary depending on experience, education, qualifications, and other factors.

Additional Information
Alaska Airlines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 14th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Alaska Airlines

Alaska Airlines is a major American airline headquartered in SeaTac, Washington, within the Seattle metropolitan area of the state of Washington. It is the fifth largest airline in the United States when measured by fleet size, scheduled passengers carried, and number of destinations served.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started