Airbnb

Consumer Insights Lead

Airbnb

888 Brannan St, San Francisco, CA 94103, USA
Full-TimeDepends on ExperienceSenior LevelBachelors
Job Description

Lead consumer research and insights and be a thought partner supporting one of our key departments. Design, coordinate and execute strategic qualitative and quantitative research projects. Plan and field primary research projects involving a wide range of methodologies. Identify and implement new and innovative research techniques to address business needs. Oversee supplier relationships, managing scope, budget and deliverables. Ensure that all outputs are actionable, grounded in consumer knowledge, and guided by a broader understanding of business context and implications. Develops and maintains appropriate level client relationships with current and prospective research vendors. Maintain and enhance our cross-platform consumer trackers. Maintains and updates research contacts database for research newsletters and mailers.

Where is this job?
This job is located at 888 Brannan St, San Francisco, CA 94103, USA
Job Qualifications
  • 12+ years of relevant research management

  • Deep marketplace experience and understanding of emerging channels

  • Ability to make thoughtful decisions in real time to provide support and solve problems as they arise

  • Comfortable in navigating and excelling in challenging environments with no playbook for success, and able to simplify

Required Skills
  • Time Management Skills

  • Project-management

  • Facilitation and presentation skills

  • Research management

Soft Skills
  • Process Improvement

  • Driven and self-motivated

  • Communication Skills

  • Problem-Solving

  • Detail oriented and highly organized

  • Flexibility and adaptability

Compensation

According to JobzMall, the average salary range for a Consumer Insights Lead in 888 Brannan St, San Francisco, CA 94103, USA is between $114,000 and $128,000 per year. This salary range may vary depending on experience, qualifications, and other factors. Additionally, some employers may offer bonuses or other incentives.

Additional Information
Airbnb is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 9th, 2021
Apply BeforeJuly 20th, 2025
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About Airbnb

A‌i‌r‌b‌n‌b‌, ‌ ‌I‌n‌c‌.‌, is an American online marketplace and hospitality service brokerage company based in San Francisco, California, United States. Members can use the service to arrange or offer lodging, primarily homestays, or tourism experiences

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