Welcome to Aetna, a leading health insurance company that is dedicated to providing high-quality and affordable healthcare solutions to our customers. We are seeking a driven and dynamic individual to join our team as an Onsite Account Manager. In this role, you will have the opportunity to work directly with our clients, building and maintaining relationships to ensure their satisfaction and retention. We are looking for someone with a strong background in account management and a passion for delivering exceptional customer service. If you are a highly organized and results-driven professional with a strong understanding of the healthcare industry, we encourage you to apply for this exciting opportunity.
- Build and maintain strong relationships with clients to ensure their satisfaction and retention.
- Serve as the primary point of contact for clients and act as their advocate within the company.
- Understand and stay up-to-date with the healthcare industry, including knowledge of current trends and challenges.
- Develop and implement strategies to meet client needs and address any issues that may arise.
- Collaborate with cross-functional teams to provide seamless and efficient service to clients.
- Monitor client accounts and provide regular updates and reports to management.
- Identify opportunities for growth and upselling to existing clients.
- Conduct regular meetings and presentations with clients to review performance and address any concerns.
- Maintain accurate and organized records of client interactions and transactions.
- Actively promote and uphold the company's values and mission.
Bachelor's Degree In Business, Healthcare Administration, Or A Related Field.
Proven Track Record Of Meeting And Exceeding Sales Targets And Driving Revenue Growth.
Strong Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients And Internal Stakeholders.
Minimum Of 3 Years Of Experience In Account Management Or Customer Relationship Management, Preferably In The Healthcare Industry.
Knowledge Of Healthcare Industry Trends, Regulations, And Policies.
Communication Skills
Contract Management
Data Analysis
Time Management
Negotiation skills
Problem Solving
Relationship Building
Team Leadership
Account analysis
Client management
Sales Strategy
Project
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Onsite Account Manager in Lakeland, FL, USA is $50,000 – $70,000 per year. This can vary depending on the specific company, industry, and level of experience of the account manager.
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Aetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance and related services, such as medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans, primarily through employer-paid (fully or partly) insurance and benefit programs, and through Medicare. Since November 28, 2018, the company has been a subsidiary of CVS Health.
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