Aetna

Clinical Case Manager BH - Burlington/Mercer

Aetna

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are seeking a highly motivated and compassionate Clinical Case Manager BH to join our team at Aetna in the Burlington/Mercer area. In this role, you will have the opportunity to make a meaningful impact on the lives of individuals struggling with behavioral health issues. We are looking for a dedicated and qualified professional who is passionate about providing quality care and support to our members. If you possess the necessary skills and experience, and have a strong desire to help others, we invite you to apply for this fulfilling opportunity. Join us in our mission to improve the overall well-being of our members and make a positive difference in our community.

  1. Develop and implement individualized care plans for members with behavioral health issues.
  2. Conduct thorough assessments to identify the needs and goals of each member.
  3. Collaborate with members, their families, and healthcare providers to coordinate and facilitate treatment and services.
  4. Monitor member’s progress and adjust care plans as needed to ensure optimal outcomes.
  5. Provide ongoing support and counseling to members to promote self-sufficiency and improved overall well-being.
  6. Connect members with appropriate community resources and support services.
  7. Maintain accurate and up-to-date documentation of member interactions and progress.
  8. Advocate for members and ensure their needs are being met within the healthcare system.
  9. Stay current with industry standards and best practices in behavioral health care.
  10. Communicate effectively with team members and other healthcare professionals to ensure coordinated and comprehensive care for members.
  11. Participate in regular team meetings and provide input on ways to improve the delivery of behavioral health services.
  12. Adhere to all confidentiality and privacy regulations in handling sensitive member information.
  13. Act as a liaison between members, their families, and healthcare providers to facilitate treatment and resolve any issues or concerns.
  14. Collaborate with insurance providers and other stakeholders to ensure appropriate coverage for members’ treatment.
  15. Participate in ongoing training and professional development opportunities to enhance job knowledge and skills.
  16. Maintain a positive and compassionate attitude towards members and their families, promoting a supportive and caring environment.
  17. Meet performance metrics and goals set by the company for quality of care and member satisfaction.
  18. Promote and maintain a culture of diversity, equity, and inclusion in all aspects of the job.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Bachelor's Degree In Social Work, Psychology, Or A Related Field. Aetna Requires Candidates For The Clinical Case Manager Bh Position To Have At Least A Bachelor's Degree In A Relevant Field In Order To Ensure They Possess The Necessary Knowledge And Skills To Effectively Support And Manage Complex Behavioral Health Cases.

  • Minimum Of 3 Years Of Experience In Behavioral Health Case Management. Aetna Is Seeking Candidates Who Have A Proven Track Record Of Successfully Managing Behavioral Health Cases. This Requires A Minimum Of 3 Years Of Experience In A Case Management Role, Specifically Related To Behavioral Health.

  • Knowledge Of Evidence-Based Treatment Approaches For Behavioral Health Conditions. As A Clinical Case Manager, It Is Crucial To Have A Deep Understanding Of Evidence-Based Treatment Approaches For Behavioral Health Conditions. Aetna Is Looking For Candidates Who Are Knowledgeable And Up-To-Date On The Latest Treatment Methods And Approaches.

  • Strong Communication And Interpersonal Skills. The Clinical Case Manager Bh Role Involves Working Closely With Individuals, Families, And Healthcare Providers. Aetna Is Seeking Candidates Who Possess Excellent Communication And Interpersonal Skills, As They Will Be Responsible For Effectively Communicating With And Coordinating Care Among Various Stakeholders.

  • State Licensure Or Certification In A Relevant Field. Aetna Requires Candidates For This Role To Hold A Current And Active State Licensure Or Certification In A Relevant Field, Such As Social Work, Counseling, Or Psychology. This Ensures That Candidates Have Met The Necessary Education And Training Requirements To Provide Clinical Case Management Services.

Required Skills
  • Treatment planning

  • Cultural competency

  • medication management

  • Crisis intervention

  • Care Coordination

  • Trauma-Informed Care

  • Resource Coordination

  • Mental Health Assessment

  • Substance Abuse Counseling

  • Collaborative Communication

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Clinical Case Manager BH - Burlington/Mercer is $49,000 - $63,000 per year. However, this can vary based on factors such as location, experience, and specific job responsibilities.

Additional Information
Aetna is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 13th, 2025
Apply BeforeNovember 16th, 2025
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About Aetna

Aetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance and related services, such as medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans, primarily through employer-paid (fully or partly) insurance and benefit programs, and through Medicare. Since November 28, 2018, the company has been a subsidiary of CVS Health.

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