
Clinical Case Manager Behavioral Health (Bilingual-Spanish Speaking)
Are you a compassionate and driven individual with a passion for improving the lives of others? Aetna is seeking a bilingual-Spanish speaking Clinical Case Manager for our Behavioral Health team. In this role, you will have the opportunity to make a meaningful impact by providing support and resources to individuals with mental health and substance abuse disorders. We are looking for a dedicated and culturally competent professional who is committed to helping our members achieve their full potential. Join our team and be a part of making a positive difference in the lives of those in our community.
- Provide compassionate and culturally competent support to individuals with mental health and substance abuse disorders.
- Conduct thorough assessments of members' needs and develop individualized care plans to address their specific concerns and goals.
- Collaborate with members, their families, and other healthcare providers to ensure a holistic and coordinated approach to care.
- Utilize evidence-based practices to provide effective interventions and treatment for members.
- Monitor and track members' progress and make necessary adjustments to their care plans as needed.
- Advocate for members and connect them with appropriate community resources and support services.
- Stay up-to-date on the latest developments and trends in the field of mental health and substance abuse treatment.
- Adhere to all ethical and legal standards, maintaining confidentiality and privacy of member information.
- Communicate effectively with team members, members, and families to ensure a seamless and positive experience for all involved.
- Participate in team meetings, case conferences, and trainings to enhance knowledge and skills and contribute to the overall success of the team.
- Maintain accurate and timely documentation of all interactions and interventions with members.
- Represent Aetna and promote our mission and values in all interactions with members and the community.
- Continuously evaluate and improve processes to ensure high-quality and efficient care for members.
- Act as a resource and mentor for other team members, providing guidance and support as needed.
- Embrace a diverse and inclusive work environment and demonstrate cultural competence in all interactions.
Fluency In Spanish: The Ideal Candidate Should Be Fluent In Both English And Spanish, With The Ability To Communicate Effectively With Clients And Colleagues In Both Languages. This Is Essential For Providing Comprehensive Case Management Services To Spanish-Speaking Individuals.
Behavioral Health Experience: A Strong Background In Behavioral Health Is Necessary For This Role, As The Clinical Case Manager Will Be Working With Clients Who Have Mental Health And/Or Substance Abuse Disorders. This Includes Experience In Conducting Assessments, Developing Treatment Plans, And Coordinating Care With Healthcare Providers.
Case Management Certification: Aetna Prefers Candidates Who Have A Certification In Case Management, Such As The Certified Case Manager (Ccm) Or The Certified Professional In Healthcare Quality (Cphq). These Certifications Demonstrate A High Level Of Expertise In Coordinating And Managing Healthcare Services For Patients.
Knowledge Of Insurance Industry: A Thorough Understanding Of The Insurance Industry, Specifically In Regards To Behavioral Health Coverage, Is Important For This Role. The Ideal Candidate Should Have Experience Working With Insurance Providers And Navigating Insurance Policies To Ensure Proper Coverage For Clients.
Interpersonal And Communication Skills: Excellent Interpersonal And Communication Skills Are Essential For A Clinical Case Manager. This Includes The Ability To Build Rapport With Clients, Collaborate With Multidisciplinary Teams, And Effectively Communicate Treatment Plans And Progress To All Parties Involved.
Mental Health
Treatment planning
Case management
Cultural competency
advocacy
Crisis intervention
Behavioral Health
Resource Referral
Spanish Translation
Bilingual Fluency
Therapy Coordination
Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Clinical Case Manager Behavioral Health (Bilingual-Spanish Speaking) in Kansas, USA is $45,000 to $60,000 per year. However, this may vary depending on factors such as experience, location, and specific job duties.
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Aetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance and related services, such as medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans, primarily through employer-paid (fully or partly) insurance and benefit programs, and through Medicare. Since November 28, 2018, the company has been a subsidiary of CVS Health.

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