Are you a compassionate and detail-oriented individual with a passion for helping others? Aetna is seeking a skilled and dedicated Claim Benefit Specialist to join our team. As a Claim Benefit Specialist, you will play a crucial role in ensuring our customers receive accurate and timely reimbursement for their medical claims. Your strong communication skills and ability to navigate complex insurance policies will be essential in this role. If you are looking for a rewarding career that makes a positive impact on people's lives, we encourage you to apply for this position.
- Review and process medical claims in accordance with company policies and procedures.
- Communicate with healthcare providers, insurance brokers, and customers to gather necessary information and resolve claim issues.
- Verify claim eligibility and benefits, including coverage limits and exclusions.
- Analyze and interpret complex insurance policies to determine claim validity.
- Ensure accurate and timely reimbursement for medical claims.
- Maintain a high level of accuracy and attention to detail when processing claims.
- Provide exceptional customer service to address any questions or concerns related to claims.
- Collaborate with cross-functional teams to identify areas for process improvement and implement solutions.
- Comply with all regulatory requirements and company guidelines.
- Keep up-to-date on industry changes and trends related to claim processing and insurance policies.
- Maintain confidentiality of sensitive customer and company information.
- Meet or exceed performance metrics and quality standards.
- Participate in training and development opportunities to enhance skills and knowledge.
- Adhere to company values and ethics in all interactions with customers and colleagues.
- Communicate effectively and professionally with team members and other departments.
Bachelor's Degree In Healthcare Administration, Business, Or Related Field.
Minimum Of 2-3 Years Of Experience In Claims Processing Or Medical Billing.
Strong Understanding Of Healthcare Insurance Policies, Procedures, And Regulations.
Excellent Communication And Customer Service Skills.
Proficient In Computer Systems And Data Entry, With The Ability To Learn New Software Quickly.
Communication Skills
Data Entry
Time Management
Negotiation skills
Attention to detail
customer service
Analytical Thinking
Medical Terminology
Problem-Solving
Insurance Knowledge
Claim Processing
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Claim Benefit Specialist- in Tennessee, USA is $42,000 - $67,000 per year. This can vary depending on the specific job responsibilities, experience level, and location within the state. Some employers may also offer additional benefits such as bonuses, healthcare, and retirement plans. It is important to research and compare salaries at different companies in order to negotiate a fair salary for this position.
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Aetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance and related services, such as medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans, primarily through employer-paid (fully or partly) insurance and benefit programs, and through Medicare. Since November 28, 2018, the company has been a subsidiary of CVS Health.

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