Care Management Coordinator

Aetna is seeking a dedicated and compassionate Care Management Coordinator to join our team. As a Care Management Coordinator, you will play a crucial role in providing support and guidance to our members throughout their healthcare journey. This position requires a unique blend of clinical expertise and strong interpersonal skills to ensure our members receive the best care possible. We are looking for a highly organized and detail-oriented individual with a passion for making a positive impact in the lives of others. If you are ready to take on a rewarding and challenging role, we encourage you to apply for the Care Management Coordinator position at Aetna.

1. Provide support and guidance to members throughout their healthcare journey.
2. Utilize clinical expertise to assist members in understanding their healthcare options and making informed decisions.
3. Collaborate with healthcare providers and other team members to develop care plans that meet the individual needs of each member.
4. Monitor and track member progress, identifying any potential barriers or challenges and finding solutions.
5. Communicate with members, providers, and other team members in a timely and effective manner.
6. Utilize Aetna's resources and tools to ensure members receive the best possible care.
7. Maintain accurate and up-to-date documentation of member interactions and care plans.
8. Advocate for the needs and rights of members, ensuring they receive appropriate and timely care.
9. Participate in continuous education and training to stay current on industry standards and best practices.
10. Demonstrate a high level of empathy, compassion, and understanding while working with members.
11. Maintain confidentiality and adhere to all HIPAA regulations in handling sensitive member information.
12. Work collaboratively within a team environment to provide the best possible outcomes for members.
13. Act as a liaison between members, providers, and insurance companies to facilitate smooth and efficient care coordination.
14. Identify potential areas for improvement in the care management process and make recommendations for change.
15. Embrace and promote the mission, vision, and values of Aetna in all interactions with members and colleagues.

According to JobzMall, the average salary range for a Care Management Coordinator in Columbus, OH, USA is $47,000 - $70,000 per year. This may vary depending on factors such as experience, qualifications, and the specific employer.

Aetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance and related services, such as medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans, primarily through employer-paid (fully or partly) insurance and benefit programs, and through Medicare. Since November 28, 2018, the company has been a subsidiary of CVS Health.