Care Management Associate

At Aetna, we are dedicated to making a positive impact on the lives of our members. As a Care Management Associate, you will have the opportunity to work alongside a team of passionate individuals who share a common goal of improving healthcare outcomes. We are looking for a highly motivated and compassionate individual with a strong desire to help others. This role requires excellent communication and organizational skills, as well as the ability to work collaboratively in a fast-paced environment. If you are passionate about making a difference in the healthcare industry and possess the necessary qualifications, we invite you to join our team at Aetna.

1. Provide care management support to Aetna members to improve healthcare outcomes.
2. Collaborate with a team of healthcare professionals to develop and implement care plans for members.
3. Communicate effectively with members, providers, and other team members to ensure coordinated and quality care.
4. Maintain accurate and up-to-date member records and documentation.
5. Assist with scheduling appointments, coordinating referrals, and arranging transportation for members when necessary.
6. Conduct outreach and engagement activities to identify and engage members in need of care management services.
7. Monitor and track member progress and provide necessary follow-up to ensure goals are met.
8. Participate in team meetings and contribute ideas for improving processes and outcomes.
9. Adhere to all company policies and procedures, as well as regulatory guidelines.
10. Continuously seek opportunities for professional growth and development to enhance job performance.
11. Maintain confidentiality and handle sensitive member information with utmost care.
12. Demonstrate empathy, compassion, and a non-judgmental attitude towards members.
13. Collaborate with community resources to ensure members have access to necessary support services.
14. Stay informed about industry trends and developments related to care management.
15. Act as an advocate for members and work to address any barriers to their healthcare needs.

According to JobzMall, the average salary range for a Care Management Associate in Columbus, OH, USA is between $45,000 and $55,000 per year. However, this may vary depending on factors such as the specific company, education and experience level, and other benefits and perks offered.

Aetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance and related services, such as medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans, primarily through employer-paid (fully or partly) insurance and benefit programs, and through Medicare. Since November 28, 2018, the company has been a subsidiary of CVS Health.