Aetna

Analyst, Case Management (Field – Must reside in the Southwest Side of Chicago, IL)

Aetna

Remote
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Aetna! We are seeking a highly motivated and experienced Analyst to join our team as a Case Management Analyst in the Southwest Side of Chicago, IL. As an industry leader in healthcare, Aetna is dedicated to providing quality care and services to our members. In this role, you will utilize your analytical skills to support our case management process and ensure the delivery of efficient and effective healthcare solutions. This position requires a candidate who resides in the Southwest Side of Chicago, IL and has a deep understanding of the local community. If you have a passion for helping others and are looking for a rewarding career in the healthcare industry, we would love to hear from you.

  1. Conduct analysis of case management processes and procedures to identify areas for improvement and implement solutions.
  2. Collaborate with team members to develop and implement strategies for efficient and effective healthcare delivery.
  3. Utilize data and analytics to track and monitor case management performance and identify opportunities for optimization.
  4. Build and maintain relationships with local community resources to support the case management process.
  5. Serve as a subject matter expert on local healthcare resources and services in the Southwest Side of Chicago.
  6. Provide support and guidance to case managers to ensure compliance with company policies and procedures.
  7. Develop and maintain reports and dashboards to track key performance indicators and present findings to management.
  8. Conduct regular audits to ensure accuracy and completeness of case management documentation.
  9. Participate in training and development programs to stay up-to-date on industry trends and best practices.
  10. Communicate effectively with team members and other departments to ensure seamless coordination and delivery of healthcare services.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Bachelor's Degree In A Related Field, Such As Healthcare Management, Social Work, Or Public Health.

  • Minimum Of 2 Years Of Experience In Case Management, Preferably In A Healthcare Or Insurance Setting.

  • Knowledge Of Healthcare Systems And Processes, Including Medical Terminology, Insurance Coverage, And Government Programs.

  • Strong Communication And Interpersonal Skills, With The Ability To Effectively Collaborate With Clients, Providers, And Other Stakeholders.

  • Residency In The Southwest Side Of Chicago, Il And Knowledge Of Local Resources And Community Resources For Clients In This Area.

Required Skills
  • Documentation

  • Data Analysis

  • Communication

  • Time Management

  • Conflict Resolution

  • Teamwork

  • Cultural competency

  • Problem-Solving

  • Case Assessment

  • Client Advocacy

  • Resource Coordination

  • Case Planning

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Analyst, Case Management (Field – Must reside in the Southwest Side of Chicago, IL) is $50,000-$70,000 per year. However, this can vary depending on the specific job duties, experience level, and location of the position. Additionally, factors such as education, certification, and employer can also impact salary.

Additional Information
Aetna is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 13th, 2025
Apply BeforeNovember 16th, 2025
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About Aetna

Aetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance and related services, such as medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans, primarily through employer-paid (fully or partly) insurance and benefit programs, and through Medicare. Since November 28, 2018, the company has been a subsidiary of CVS Health.

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