Supervisor, Patient Access

Welcome to AdventHealth, where our mission is to extend the healing ministry of Christ. We are currently seeking a dedicated and compassionate Supervisor of Patient Access to join our team. In this role, you will provide leadership and support to our patient access team, ensuring a smooth and efficient flow of patients through our healthcare system. Your strong communication skills, attention to detail, and ability to handle a fast-paced environment will be crucial to the success of this position. If you are passionate about patient care and possess the necessary qualifications, we invite you to apply and be a part of our mission to provide exceptional healthcare to our community.

1. Oversee and manage the daily operations of the patient access department, ensuring a high level of efficiency and quality of service.
2. Provide leadership and guidance to the patient access team, including training, coaching, and performance evaluations.
3. Ensure that all patient information is accurately entered and maintained in the electronic health record system.
4. Monitor patient flow and identify potential bottlenecks, making necessary adjustments to optimize efficiency.
5. Collaborate with other departments to ensure a seamless patient experience, from scheduling appointments to check-in and registration.
6. Develop and implement policies and procedures to improve the overall patient access process.
7. Maintain a thorough understanding of insurance regulations and requirements to ensure proper billing and reimbursement.
8. Communicate effectively with patients, caregivers, and other healthcare professionals to address any issues or concerns.
9. Monitor and maintain department budget, including tracking expenses and identifying cost-saving opportunities.
10. Stay updated on industry trends and best practices in patient access to continuously improve processes and procedures.
11. Foster a positive and inclusive work environment, promoting teamwork and collaboration among team members.
12. Ensure compliance with all applicable laws, regulations, and standards related to patient privacy and confidentiality.
13. Serve as a role model for exceptional customer service, demonstrating empathy and compassion towards patients and their families.
14. Represent the patient access department in meetings and committees as needed.
15. Perform other duties as assigned by upper management.

According to JobzMall, the average salary range for a Supervisor, Patient Access in St Helena, CA, USA is $55,000 - $90,000 per year. This may vary depending on factors such as experience, education, and specific job duties.

AdventHealth is a faith-based, non-profit health care system headquartered in Altamonte Springs, Florida, that operates facilities within nine states across the United States. The Adventist Health System was rebranded AdventHealth on January 2, 2019.