Senior Administrative Assistant - Emergency Dept

Are you a highly organized and detail-oriented individual with a passion for healthcare? Do you thrive in a fast-paced, high-pressure environment? If so, we have an exciting opportunity for you to join our team as a Senior Administrative Assistant in the Emergency Department at AdventHealth. In this role, you will play a crucial role in supporting the day-to-day operations of our busy emergency department, ensuring that our patients receive the highest quality care. As a senior member of our administrative team, you will have the chance to utilize your exceptional organizational skills and ability to multitask to make a meaningful impact on the lives of our patients and their families. Join us in our mission to provide compassionate, whole-person care and make a difference in your community.

1. Coordinate and manage the daily administrative operations of the Emergency Department.
2. Schedule and prioritize appointments, meetings, and events for the department.
3. Maintain and update patient records and files accurately and efficiently.
4. Communicate effectively with patients, families, and healthcare professionals to ensure the smooth running of the department.
5. Collaborate with other departments and teams to ensure seamless communication and workflow.
6. Utilize strong organizational skills to prioritize tasks and meet deadlines in a fast-paced environment.
7. Handle confidential and sensitive information with discretion and professionalism.
8. Assist in the preparation and distribution of reports, presentations, and other documents.
9. Act as a point of contact for inquiries, complaints, and concerns from patients, families, and staff.
10. Participate in the development and implementation of policies and procedures to improve department efficiency and effectiveness.
11. Train and mentor junior administrative staff to ensure consistency and quality in the department's operations.
12. Proactively identify and troubleshoot any potential issues or problems and report them to the appropriate personnel.
13. Continuously seek opportunities to improve processes and workflows to enhance patient care and satisfaction.
14. Adhere to all hospital and departmental policies, procedures, and regulations.
15. Participate in meetings and conferences to stay up-to-date with industry trends and best practices.
16. Maintain a positive and professional attitude while representing the hospital and department.
17. Continuously strive to uphold the hospital's mission, vision, and values in all interactions and tasks.
18. Perform other related duties as assigned by the department manager.

According to JobzMall, the average salary range for a Senior Administrative Assistant - Emergency Dept in Portland, OR, USA is $45,000 to $60,000 per year. This can vary depending on the specific company, experience level, and additional skills and qualifications of the individual.

AdventHealth is a faith-based, non-profit health care system headquartered in Altamonte Springs, Florida, that operates facilities within nine states across the United States. The Adventist Health System was rebranded AdventHealth on January 2, 2019.