Patient Care Coordinator (Outpatient), Full-Time Days (Bilingual Japanese/English Preferred)

Welcome to AdventHealth, where we believe in providing compassionate and comprehensive care to our patients. We are currently seeking a Patient Care Coordinator (Outpatient) to join our team on a full-time basis, working days. If you are a bilingual individual fluent in Japanese and English, we strongly encourage you to apply for this position. As a Patient Care Coordinator, you will play a vital role in ensuring our patients receive the highest quality care and have a positive experience at our facility. If you are a motivated and organized individual with a passion for patient care, we would love to have you join our team. Read on to learn more about the qualifications and responsibilities for this exciting opportunity.

1. Greet patients and their families with a warm and friendly demeanor, creating a welcoming and compassionate environment.
2. Serve as the primary point of contact for patients and their families, providing guidance and support throughout their visit.
3. Schedule appointments, procedures, and consultations for patients, ensuring timely and efficient care.
4. Communicate with patients, physicians, and other healthcare professionals to coordinate and facilitate patient care.
5. Verify insurance coverage and obtain necessary authorizations for patient services.
6. Maintain accurate and up-to-date patient records and ensure confidentiality of sensitive information.
7. Assist patients with completing necessary paperwork and forms, including medical history and consent forms.
8. Provide translation services for Japanese-speaking patients, ensuring effective communication with healthcare providers.
9. Collaborate with other members of the healthcare team to ensure a seamless and coordinated patient experience.
10. Monitor patient satisfaction and address any concerns or issues that may arise.
11. Maintain knowledge of current healthcare regulations and policies to ensure compliance.
12. Participate in training and professional development opportunities to enhance skills and knowledge.
13. Assist with administrative tasks, such as answering phones, scheduling appointments, and managing patient information.
14. Uphold the values and mission of AdventHealth by providing compassionate and comprehensive care to patients.
15. Adhere to HIPAA regulations and maintain patient confidentiality at all times.

According to JobzMall, the average salary range for a Patient Care Coordinator (Outpatient), Full-Time Days (Bilingual Japanese/English Preferred) in Los Angeles, CA, USA is $50,000 - $65,000 per year. This may vary depending on factors such as the specific job responsibilities, experience level, and employer.

AdventHealth is a faith-based, non-profit health care system headquartered in Altamonte Springs, Florida, that operates facilities within nine states across the United States. The Adventist Health System was rebranded AdventHealth on January 2, 2019.