Patient Benefit Advisor

Are you passionate about helping others and making a positive impact in the healthcare industry? Do you have exceptional communication and problem-solving skills? If so, AdventHealth is seeking a dedicated and empathetic individual to join our team as a Patient Benefit Advisor. As a Patient Benefit Advisor, you will play a crucial role in ensuring that our patients receive the best possible care by providing them with financial guidance and support. We are looking for someone who is detail-oriented, compassionate, and able to navigate complex insurance processes. If you have a strong understanding of insurance policies and a desire to help patients access the care they need, we encourage you to apply for this rewarding opportunity.

1. Assist patients in understanding their insurance coverage and benefits, including deductibles, copays, and out-of-pocket expenses.
2. Educate patients on available financial assistance programs and eligibility requirements.
3. Help patients navigate complex insurance processes, including pre-authorizations and claims submissions.
4. Communicate with insurance companies to verify coverage and resolve any issues or discrepancies.
5. Collaborate with healthcare providers to ensure accurate billing and coding for services rendered.
6. Advocate for patients' financial needs and assist them in finding resources to cover medical expenses.
7. Maintain accurate and confidential patient records and documentation.
8. Stay up-to-date on changes in insurance policies and procedures to provide the most current information to patients.
9. Work with patients to develop manageable payment plans for outstanding balances.
10. Provide exceptional customer service and support to patients, addressing any concerns or questions they may have.
11. Collaborate with other members of the healthcare team to ensure patients receive the best possible care.
12. Adhere to all ethical and legal standards in regards to patient information and financial matters.
13. Participate in ongoing training and professional development to continuously improve knowledge and skills.
14. Demonstrate empathy, compassion, and sensitivity towards patients' financial situations.
15. Maintain a positive and professional attitude in all interactions with patients, colleagues, and insurance companies.

According to JobzMall, the average salary range for a Patient Benefit Advisor in Hanford, CA 93230, USA is $45,000 - $55,000 per year. However, this may vary depending on the specific company, experience level, and other factors. It is always best to research the specific company and job market to get a more accurate understanding of salary expectations.

AdventHealth is a faith-based, non-profit health care system headquartered in Altamonte Springs, Florida, that operates facilities within nine states across the United States. The Adventist Health System was rebranded AdventHealth on January 2, 2019.