Patient Access Representative

Are you looking for a meaningful career where you can make a difference in the lives of others? Look no further than AdventHealth, one of the largest healthcare providers in the country. We are seeking a compassionate and detail-oriented Patient Access Representative to join our team and be the first point of contact for our patients. As a Patient Access Representative, you will play a vital role in ensuring our patients have a seamless and positive experience from the moment they walk through our doors. If you have excellent communication skills, a strong attention to detail, and a passion for helping others, we want to hear from you. Join us in our mission to provide whole-person care and improve the health of our communities.

1. Greet and welcome patients in a warm and friendly manner as they enter the facility.
2. Serve as the first point of contact for patients and their families, providing them with excellent customer service and addressing any questions or concerns they may have.
3. Obtain and verify patient information, including personal and insurance information, and enter it accurately into the electronic medical records system.
4. Schedule appointments for patients and assist with managing their appointments, including rescheduling and cancellations.
5. Educate patients on the registration process and ensure all necessary forms and consents are completed accurately and efficiently.
6. Verify insurance coverage and obtain necessary authorizations and referrals for services.
7. Collect and process payments from patients for services rendered.
8. Coordinate with other departments and healthcare professionals to ensure a smooth and timely check-in process for patients.
9. Maintain patient confidentiality and adhere to all HIPAA regulations.
10. Continuously seek opportunities to improve the patient access process and provide feedback for process improvement.
11. Communicate effectively with patients, colleagues, and other healthcare professionals to ensure a positive and efficient patient experience.
12. Adhere to all policies, procedures, and protocols of the organization.
13. Participate in ongoing training and professional development to stay current on best practices and industry changes.
14. Demonstrate a commitment to providing whole-person care and promoting the mission and values of AdventHealth.

According to JobzMall, the average salary range for a Patient Access Representative in Glendale, CA, USA is $34,000 to $45,000 per year. This may vary depending on factors such as experience, location, and specific job responsibilities.

AdventHealth is a faith-based, non-profit health care system headquartered in Altamonte Springs, Florida, that operates facilities within nine states across the United States. The Adventist Health System was rebranded AdventHealth on January 2, 2019.