AdventHealth

Billing Follow Up Associate

AdventHealth

United States
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a detail-oriented and customer-focused individual looking to join a dynamic healthcare organization? Look no further than AdventHealth! We are currently seeking a Billing Follow Up Associate to join our team and help ensure accurate and timely processing of medical claims. As a member of our team, you will have the opportunity to use your strong communication and problem-solving skills to provide exceptional service to our patients and insurance providers. If you have a passion for providing excellent customer service and possess the required qualifications, we would love to hear from you.

  1. Accurate and Timely Processing of Medical Claims: The Billing Follow Up Associate will be responsible for ensuring that medical claims are processed accurately and in a timely manner.
  2. Communication with Patients and Insurance Providers: This role requires strong communication skills to effectively interact with patients and insurance providers, providing updates on claim status and addressing any concerns or inquiries.
  3. Attention to Detail: As a detail-oriented individual, the Billing Follow Up Associate will need to carefully review and analyze claim information to ensure accuracy and completeness.
  4. Problem-Solving: This position will involve identifying and resolving any issues or discrepancies in claims to facilitate prompt payment and minimize delays.
  5. Customer Service: The Billing Follow Up Associate will play a crucial role in providing exceptional customer service to patients and insurance providers, ensuring a positive experience for all parties involved.
  6. Adherence to Policies and Procedures: It is the responsibility of the Billing Follow Up Associate to follow all policies and procedures set by the organization to maintain compliance and accuracy in claim processing.
  7. Collaboration with Team Members: This role involves working closely with other team members to share information, address challenges, and develop solutions to improve the overall billing process.
  8. Maintaining Confidentiality: The Billing Follow Up Associate must adhere to strict confidentiality guidelines and protect sensitive patient and insurance information.
  9. Knowledge of Healthcare Regulations: It is essential for the Billing Follow Up Associate to stay updated on healthcare regulations and policies to ensure compliance in claim processing.
  10. Documentation and Reporting: The Billing Follow Up Associate will be responsible for accurately documenting and reporting claim information, including denials, rejections, and appeals.
Where is this job?
This job is located at United States
Job Qualifications
  • Experience In A Healthcare Setting: A Billing Follow Up Associate At Adventhealth Should Have Experience Working In A Healthcare Environment, Preferably In A Billing Or Revenue Cycle Role. This Will Ensure They Have A Basic Understanding Of Healthcare Billing Processes And Terminology.

  • Knowledge Of Billing And Coding Regulations: The Candidate Should Have A Strong Understanding Of Medical Billing And Coding Regulations, Including Hipaa And Cms Guidelines. This Will Ensure Accuracy And Compliance In Their Work.

  • Excellent Communication Skills: As A Billing Follow Up Associate, The Candidate Will Be Responsible For Communicating With Patients, Insurance Companies, And Other Departments Within The Organization. Strong Written And Verbal Communication Skills Are Essential For This Role.

  • Attention To Detail: The Candidate Should Possess Strong Attention To Detail To Ensure Accuracy In Their Work. They Will Be Responsible For Reviewing And Analyzing Complex Billing Data, So Being Detail-Oriented Is Crucial.

  • Ability To Work Independently And In A Team: The Candidate Should Be Able To Work Independently And Efficiently Manage Their Workload. However, They Should Also Be Able To Collaborate With Other Team Members To Resolve Billing Issues And Improve Processes.

Required Skills
  • Data Analysis

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • customer service

  • Medical Billing

  • Teamwork

  • Problem-Solving

  • Insurance Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Billing Follow Up Associate in United States is between $35,000 to $50,000 per year, with a median salary of $42,000. However, this can vary depending on factors such as location, experience, and the specific company or industry. Some Billing Follow Up Associates may also receive bonuses or commission based on their performance.

Additional Information
AdventHealth is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 9th, 2025
Apply BeforeAugust 19th, 2025
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About AdventHealth

AdventHealth is a faith-based, non-profit health care system headquartered in Altamonte Springs, Florida, that operates facilities within nine states across the United States. The Adventist Health System was rebranded AdventHealth on January 2, 2019.

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