Billing Follow Up Associate

AdventHealth is seeking a detail-oriented and customer-focused Billing Follow Up Associate to join our dynamic team. As a Billing Follow Up Associate, you will play a crucial role in ensuring accurate and timely billing for our patients. With your exceptional communication and problem-solving skills, you will be responsible for following up on outstanding balances, resolving billing inquiries, and providing exceptional customer service to our patients and insurance providers. Join our team and make a difference in the lives of our patients by ensuring their billing experience is seamless and stress-free.

1. Follow up on outstanding balances: The Billing Follow Up Associate will be responsible for reviewing and following up on any outstanding balances for patients, insurance providers, or other third-party payers.
2. Resolve billing inquiries: The Associate will handle all inquiries related to billing, including discrepancies, errors, and clarifications. They will work closely with the billing team to resolve any issues promptly and accurately.
3. Provide exceptional customer service: The Associate will act as the main point of contact for patients and insurance providers, providing exceptional customer service and addressing any concerns or questions they may have about their billing.
4. Ensure accurate and timely billing: The Associate will play a crucial role in ensuring that all billing is accurate and submitted in a timely manner, following all required protocols and regulations.
5. Maintain records and documentation: The Associate will maintain detailed and organized records of all billing activities, including payments received, denials, and appeals.
6. Collaborate with team members: The Associate will work closely with other members of the billing team, as well as other departments, to ensure a smooth and efficient billing process.
7. Stay updated on industry changes: The Associate will keep up-to-date with any changes in healthcare billing regulations and policies to ensure compliance and efficiency.
8. Attention to detail: The Associate must have a keen eye for detail to review and analyze billing information accurately and identify any discrepancies or errors.
9. Problem-solving skills: The Associate must possess strong problem-solving skills to address any billing issues that may arise and find solutions promptly.
10. Uphold AdventHealth's values: The Associate must uphold the values and mission of AdventHealth, providing compassionate and quality care to our patients and their families.

According to JobzMall, the average salary range for a Billing Follow Up Associate in St Helena, CA 94574, USA is $40,000-$50,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or organization the associate is employed by.

AdventHealth is a faith-based, non-profit health care system headquartered in Altamonte Springs, Florida, that operates facilities within nine states across the United States. The Adventist Health System was rebranded AdventHealth on January 2, 2019.