AdventHealth

Billing Follow Up Associate

AdventHealth

Glendale, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about providing exceptional patient care and ensuring timely and accurate billing processes? Are you detail-oriented and able to effectively communicate with patients and insurance companies? If so, AdventHealth is looking for a Billing Follow Up Associate to join our team. In this role, you will play a crucial role in ensuring the financial stability of our organization while making a positive impact on the lives of our patients. We are seeking a highly organized and empathetic individual with a strong understanding of medical billing processes and the ability to work collaboratively with colleagues. If you meet these qualifications and are ready to make a difference, we welcome you to apply for this exciting opportunity at AdventHealth.

  1. Manage and prioritize patient billing inquiries and follow-up in a timely and efficient manner.
  2. Review and analyze patient accounts to ensure accurate billing and insurance information.
  3. Collaborate with colleagues, including healthcare providers and insurance companies, to resolve billing discrepancies and ensure timely payments.
  4. Demonstrate a thorough understanding of medical billing processes and insurance regulations to accurately process and submit claims.
  5. Maintain confidentiality and adhere to all HIPAA regulations when dealing with patient information.
  6. Utilize excellent communication skills to effectively and empathetically communicate with patients regarding their billing inquiries and concerns.
  7. Maintain accurate and organized billing records and documentation.
  8. Proactively identify and troubleshoot potential billing issues to minimize delays and ensure timely payments.
  9. Keep up-to-date with changes in insurance policies and regulations to ensure compliance.
  10. Contribute to a positive and collaborative work environment by actively participating in team meetings and providing support to colleagues as needed.
Where is this job?
This job is located at Glendale, CA, USA
Job Qualifications
  • Strong Knowledge Of Medical Billing And Coding Processes: A Billing Follow Up Associate At Adventhealth Should Have A Thorough Understanding Of Medical Billing And Coding Procedures, Including Insurance Claim Submission, Payment Processing, And Denial Management.

  • Excellent Communication And Customer Service Skills: This Role Involves Frequent Communication With Patients, Insurance Companies, And Other Healthcare Professionals. Therefore, A Billing Follow Up Associate Should Have Exceptional Verbal And Written Communication Skills And Be Able To Provide Excellent Customer Service.

  • Attention To Detail And Accuracy: Billing Follow-Up Tasks Require A High Level Of Attention To Detail To Ensure That Claims Are Submitted Accurately And Promptly. A Successful Candidate For This Position Should Be Detail-Oriented And Have A Strong Focus On Accuracy.

  • Ability To Work Independently And In A Team: A Billing Follow Up Associate Should Be Able To Work Independently And Manage Their Workload Efficiently. They Should Also Be Able To Collaborate Effectively With Other Team Members To Resolve Billing Issues And Improve Processes.

  • Knowledge Of Healthcare Regulations And Compliance: It Is Crucial For A Billing Follow Up Associate To Have A Good Understanding Of Healthcare Regulations And Compliance, Such As Hipaa And Medicare Guidelines. This Knowledge Will Ensure That All Billing Processes Are In Compliance With Industry Standards.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Medical Billing

  • Teamwork

  • Organization

  • Analytical

  • Problem-Solving

  • Insurance Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Billing Follow Up Associate in Glendale, CA, USA is $36,000 to $45,000 per year. However, this can vary depending on factors such as the company, experience level, and specific job duties.

Additional Information
AdventHealth is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 12th, 2024
Apply BeforeMay 22nd, 2025
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About AdventHealth

AdventHealth is a faith-based, non-profit health care system headquartered in Altamonte Springs, Florida, that operates facilities within nine states across the United States. The Adventist Health System was rebranded AdventHealth on January 2, 2019.

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