
Service Coordinator
This position is responsible for scheduling service appointments and inspections, resolving customer issues, dispatching, billing review, and contract paperwork. Schedule appointments, dispatch technicians for service and inspections as needed to maximize tech productivity. Responsible for creating work orders, providing status to customer and following up with technicians. Confirm work order is completed and/or closed by reviewing all notes and following up on pending items. Complete contract paperwork and QC paperwork. Schedule sub-contractor work. Work with technicians to ensure all paperwork is completed properly within the designated time. Maintain appointment schedules. Order material and equipment. Receive material/equipment and issue material and equipment to technicians. Complete daily reports.
Minimum 3 years of experience performing administrative duties required within a sales or service industry
Working knowledge of ERP systems preferred
Must possess good decision making skills, be very organized and detail oriented.
Data Analysis
MS Word
MS Excel skills
Great time management
Dispatching and scheduling
Results Oriented
Attention to detail
Adaptability
Problem-Solving
Highly Motivated
Good prioritizational skills
Great communication skills
According to JobzMall, the average salary range for a Service Coordinator in 14500 Trinity Blvd, Fort Worth, TX 76155, USA is $30,000 - $40,000 per year. This range may vary depending on the type of company, the qualifications of the applicant, and the geographic location of the job.
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ADT Inc., formerly The ADT Corporation, is an American company that provides residential, small and large business electronic security, fire protection, and other related alarm monitoring services throughout the United States.

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