ADT

Service Coordinator

ADT

14500 Trinity Blvd, Fort Worth, TX 76155, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

This position is responsible for scheduling service appointments and inspections, resolving customer issues, dispatching, billing review, and contract paperwork. Schedule appointments, dispatch technicians for service and inspections as needed to maximize tech productivity. Responsible for creating work orders, providing status to customer and following up with technicians. Confirm work order is completed and/or closed by reviewing all notes and following up on pending items. Complete contract paperwork and QC paperwork. Schedule sub-contractor work. Work with technicians to ensure all paperwork is completed properly within the designated time. Maintain appointment schedules. Order material and equipment. Receive material/equipment and issue material and equipment to technicians. Complete daily reports.

Where is this job?
This job is located at 14500 Trinity Blvd, Fort Worth, TX 76155, USA
Job Qualifications
  • Minimum 3 years of experience performing administrative duties required within a sales or service industry

  • Working knowledge of ERP systems preferred

  • Must possess good decision making skills, be very organized and detail oriented.

Required Skills
  • Data Analysis

  • MS Word

  • MS Excel skills

  • Great time management

  • Dispatching and scheduling

Soft Skills
  • Results Oriented

  • Attention to detail

  • Adaptability

  • Problem-Solving

  • Highly Motivated

  • Good prioritizational skills

  • Great communication skills

Compensation

According to JobzMall, the average salary range for a Service Coordinator in 14500 Trinity Blvd, Fort Worth, TX 76155, USA is $30,000 - $40,000 per year. This range may vary depending on the type of company, the qualifications of the applicant, and the geographic location of the job.

Additional Information
ADT is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 29th, 2022
Apply BeforeJanuary 14th, 2026
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About ADT

ADT Inc., formerly The ADT Corporation, is an American company that provides residential, small and large business electronic security, fire protection, and other related alarm monitoring services throughout the United States.

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