Functional Tester, Player Support

Santa Monica, CA, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

Are you an experienced Functional Tester looking for an opportunity to combine your technical knowledge with customer service? Activision is seeking a highly motivated Functional Tester for Player Support with a passion for gaming. The ideal candidate should have a strong technical background and excellent customer service skills, as they will be responsible for finding solutions to player issues while maintaining a friendly demeanor. If you have a keen eye for detail and the ability to think on your feet, this could be the perfect role for you.Required qualifications include:• Bachelor's Degree in Computer Science or a related field• 3+ years of experience in software testing• Experience with customer service• Ability to troubleshoot technical issues• Excellent problem-solving skills• Strong written and verbal communication skills• Knowledge of game development processes• Knowledge of game console systems

Where is this job?

This job is located at Santa Monica, CA, USA

Job Qualifications

Strong Customer Service Skills
Excellent Written And Verbal Communication Skills
Ability To Troubleshoot Technical Issues
Knowledge Of Current Gaming Platforms And Hardware
Knowledge Of Video Game Industry And Gaming Culture
Ability To Multi-Task
Patience And Empathy
Aptitude For Problem Solving

Required Skills

Documentation
Testing
Troubleshooting
Communication
Time Management
Attention to detail
Debugging
customer service
Teamwork
Patience
Problem-Solving
Adaptability
Interpersonal
Analyzing
Systematic

Soft Skills

Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Organization
Teamwork
Positive Attitude
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Functional Tester, Player Support in Santa Monica, CA, USA is $56,000 to $67,000 per year. This salary range includes base pay and any bonus or other forms of compensation.

Additional Information

Activision is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedFebruary 14th, 2023

Apply BeforeMay 22nd, 2025

This job posting is from a verified source.

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