IT Support Engineer

Welcome to Activision Blizzard, where we are constantly pushing the boundaries of technology and innovation in the gaming industry. We are currently seeking a highly skilled and motivated IT Support Engineer to join our dynamic team. As an IT Support Engineer, you will play a critical role in ensuring the smooth operation of our company's IT systems and providing technical support to our employees. Your expertise and dedication will help us continue to deliver top-quality gaming experiences to our millions of players worldwide. If you are passionate about technology and thrive in a fast-paced, collaborative environment, we want to hear from you!

1. Provide technical support to employees: The IT Support Engineer will be responsible for troubleshooting and resolving technical issues faced by employees related to hardware, software, and network connectivity.
2. Ensure smooth operation of IT systems: The IT Support Engineer will be responsible for monitoring and maintaining the company's IT systems to ensure they are running smoothly and efficiently.
3. Install and configure IT equipment: The IT Support Engineer will be responsible for setting up and configuring new hardware and software for employees, as well as ensuring proper installation and maintenance of all IT equipment.
4. Troubleshoot system and network issues: The IT Support Engineer will be responsible for quickly identifying and resolving any system or network issues, as well as implementing preventive measures to avoid future problems.
5. Provide training and guidance: The IT Support Engineer will be responsible for providing training and guidance to employees on how to properly use and maintain IT equipment and systems.
6. Manage user accounts and access: The IT Support Engineer will be responsible for creating and managing user accounts, as well as ensuring proper access levels are assigned to employees.
7. Stay up to date with new technologies: The IT Support Engineer will be responsible for staying informed about the latest technologies and trends in the gaming industry and implementing them to improve the company's IT systems.
8. Collaborate with team members: The IT Support Engineer will work closely with other members of the IT team to ensure smooth communication and collaboration, as well as to assist in project planning and implementation.
9. Maintain documentation: The IT Support Engineer will be responsible for creating and maintaining documentation related to the company's IT systems, processes, and procedures.
10. Maintain security and confidentiality: The IT Support Engineer will be responsible for maintaining the security and confidentiality of all company data and information, as well as implementing measures to protect against potential cyber threats.

According to JobzMall, the average salary range for a IT Support Engineer in Santa Monica, CA, USA is $55,000-$85,000 per year. This can vary depending on the specific job role, level of experience, and company. Some positions may also offer additional benefits such as bonuses, healthcare, and retirement plans. It is important to research the specific job and company to determine the exact salary and benefits offered.

Activision Blizzard, Inc. is an American video game holding company based in Santa Monica, California.