Frequently Asked Questions about Active Network Careers

The company culture at Active Network is one of collaboration, open dialogue, and continuous learning. The company values innovation, creativity, and creating an environment of inclusion. Active Network strives to provide employees with the tools and support they need to succeed. The company also encourages employees to express their opinions and share their ideas.

Active Network is an event technology and marketing platform that helps organizers streamline their operations and better engage their audiences. It provides a suite of tools to help companies automate and manage event registration, ticketing, and payments as well as generate insights into their attendees. It also offers features to create marketing campaigns, manage volunteer and staff resources, and analyze event performance.

Active Network’s core competencies include: 1. Event Technology Solutions: Active Network provides event technology solutions that enable organizations to deliver engaging experiences for their customers and attendees. Solutions include registration, ticketing, payment processing, and event management tools. 2. Cloud-Based Data and Analytics: Active Network’s cloud-based data and analytics platform enables organizations to gain insights into their customers and attendees, allowing them to make data-driven decisions and optimize events. 3. Payment Processing Solutions: Active Network offers payment processing solutions that are designed to reduce the burden and complexity of managing payments for event organizers. 4. Digital Solutions and Services: Active Network provides digital solutions and services that help event organizers engage with their customers and attendees. Solutions include custom web and mobile applications, digital marketing and advertising, and social media management.

Active Network offers a variety of rewards and incentives to employees, including recognition programs, bonus and referral programs, spot awards, and employee discounts. Recognition programs allow managers to reward employees for outstanding performance or for achieving goals. Bonus and referral programs provide additional compensation for employees who refer a candidate who is subsequently hired. Spot awards are given out at the discretion of management to recognize outstanding performance. Lastly, Active Network offers discounts on products and services to employees.

Appraisals at Active Network are conducted annually.

Active Network encourages work-life balance by offering flexible work hours and remote working options, as well as providing employees with generous vacation time and paid time off. The company also offers a range of benefits that support employees’ personal and professional development, including a health and wellness program, employee assistance programs, and family-friendly policies. Active Network also encourages its employees to take advantage of its on-site gym and other recreational activities.

Active Network provides a range of relocation services to employees, including packing and shipping, temporary housing, and visa and immigration services. Additionally, the company offers a relocation allowance to cover some of the costs associated with the move.

The travel policy for employees at Active Network is determined by the company's management. Generally, employees are eligible for reimbursement of travel expenses related to approved business trips, such as airfare, hotel, and meals. Non-business related travel is typically not eligible for reimbursement. Employees should also adhere to any applicable guidelines or restrictions imposed by the company, such as any travel ban or quarantine requirements.

Active Network has a number of initiatives in place to promote a diverse and inclusive workplace. These include initiatives to increase diversity in leadership positions, initiatives to better understand and serve the needs of diverse customers, and initiatives to create a work environment that is welcoming to all employees. Active Network also participates in outreach initiatives such as minority job fairs and charitable giving campaigns. Furthermore, Active Network has a number of employee resource groups that focus on topics such as gender, race, sexual orientation, ethnicity, and veterans.

Active Network uses a variety of performance metrics to measure success, including customer satisfaction, employee engagement, cost savings, revenue growth, and operational efficiency. Additionally, they measure user adoption, customer loyalty, and customer retention.

The hiring process at Active Network typically involves submitting an online application and/or resume, participating in a phone interview, attending an in-person interview, completing skills assessments, and successfully passing a background check. Depending on the position and level of seniority, candidates may be asked to participate in additional interviews or assessments.

Active Network provides rewards and recognition programs to acknowledge employee achievements. These programs include recognition awards, milestone awards, and long service awards. Employees may also be recognized for outstanding performance or for demonstrating leadership or team spirit. Additionally, Active Network awards a selection of recognition gifts, such as gift cards and merchandise.

Active Network has a wide variety of roles available, including Software Engineering, Data Science, Product Management, Business Analysis, User Experience Design, Project Management, Support and Operations, and Marketing.

At Active Network, career development plans are created collaboratively between the employee and their manager. The plan typically includes career goals, action steps, and timelines. The plan outlines the employee's career path, provides the employee with necessary resources and support, and helps ensure that they have the skills necessary to reach their desired career objectives. This collaborative process allows the employee to have an active role in their career development and to be an active participant in their own growth and development.

At Active Network, feedback is handled in a variety of ways. The organization encourages open communication and feedback from all levels of the organization. Employees are able to provide feedback through surveys and other channels such as manager meetings, focus groups, and online forums. Additionally, the company has several formal programs in place to ensure that feedback is collected and addressed in a timely manner. These include an annual employee engagement survey, regular performance reviews, and an open dialogue policy.

Active Network employees receive a comprehensive benefits package that includes health, dental, vision, and life insurance plans, retirement and savings plans, paid vacation and sick time, family leave, flexible work schedules, tuition reimbursement, and discounts on products and services. The company also provides various learning and development opportunities, such as seminars, workshops, and webinars, to help employees grow and develop professionally. Additionally, Active Network employees receive access to an Employee Assistance Program that offers free counseling, legal advice, and other support services.

Active Network offers a variety of job opportunities across a range of departments. These include roles in software engineering, customer service, product management, marketing, sales, finance, IT, and administrative support. They also have positions in specialized areas such as analytics, artificial intelligence, data science, and user experience.

Active Network’s core values are: 1. Innovate: Foster creativity and risk-taking to drive progress. 2. Empower: Create an environment where people feel enabled and supported to do their best work. 3. Lead: Make decisions with courage and conviction to ensure success. 4. Serve: Put the customer and partner needs first, always. 5. Respect: Treat others with dignity, courtesy and respect. 6. Collaborate: Work together to achieve shared goals. 7. Integrity: Act with honesty and integrity in all we do.

At Active Network, vacation policies vary depending on the employee's location, role, and seniority level. However, in general, the company offers paid holidays, personal time off, and vacation days. Vacation days are provided in accordance with the company's leave policies and the employee's position.

Active Network employees are expected to work a standard 40-hour workweek, which typically includes Monday through Friday, 8 a.m. to 5 p.m. with one hour for lunch. Some employees may be asked to work additional hours, depending on their job duties and the needs of the company.