ABB

QCS Field Service Technician

ABB
Stevens Point, WI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a dynamic and challenging career in the field of automation and control systems? Look no further than ABB, a global leader in power and automation technologies. Our QCS Field Service Technician role offers the opportunity to work with cutting-edge technologies and be part of a team that is constantly pushing the boundaries of innovation. We are seeking a highly motivated individual with a passion for problem-solving and a strong technical background to join our team as we continue to provide our customers with the highest quality solutions. If you're ready for a rewarding and fulfilling career, read on to learn more about the qualifications for this exciting role.

  1. Perform on-site installation, commissioning, troubleshooting, and maintenance of automation and control systems for industrial customers.
  2. Collaborate with clients to understand their needs and provide appropriate solutions.
  3. Conduct system testing and ensure functionality and performance meets customer expectations.
  4. Develop and maintain strong relationships with customers, providing exceptional customer service and support.
  5. Keep up-to-date with the latest industry trends and advancements in automation and control systems.
  6. Identify and resolve technical issues in a timely and efficient manner.
  7. Follow all safety procedures and protocols while working on customer sites.
  8. Document all work performed and provide reports to customers and internal teams.
  9. Train and mentor less experienced technicians to ensure they meet company standards and customer expectations.
  10. Travel to various customer sites as required, both domestically and internationally.
  11. Continuously seek opportunities to improve processes and procedures for enhanced efficiency and customer satisfaction.
  12. Adhere to all company policies and procedures, including those related to quality, safety, and ethics.
  13. Collaborate with internal teams including engineering, sales, and project management to ensure successful project execution.
  14. Maintain and update technical documentation and manuals for all systems and equipment.
  15. Participate in meetings and training sessions to enhance technical knowledge and skills.
Where is this job?
This job is located at Stevens Point, WI, USA
Job Qualifications

  • Technical Knowledge And Experience: A Qcs Field Service Technician At Abb Should Possess Strong Technical Knowledge And Experience In The Installation, Maintenance, And Troubleshooting Of Quality Control Systems (Qcs) Equipment. This Includes A Strong Understanding Of Electrical, Mechanical, And Pneumatic Systems.

  • Familiarity With Abb Products And Systems: A Successful Candidate Should Have Prior Experience Working With Abb Products And Systems, Including Qcs Equipment. They Should Also Have A Good Understanding Of Abb's Quality Standards And Procedures.

  • Problem-Solving Skills: As A Qcs Field Service Technician, The Ability To Quickly Identify And Solve Complex Technical Problems Is Essential. This Includes The Ability To Analyze Data, Troubleshoot Issues, And Make Recommendations For Improvements.

  • Communication And Customer Service Skills: Strong Communication And Customer Service Skills Are A Must For A Qcs Field Service Technician. They Will Be Required To Work Closely With Customers, Providing Technical Support And Advice, And Ensuring Their Satisfaction With Abb's Products And Services.

  • Safety Proficiency: Abb Places A High Priority On Safety In All Aspects Of Its Operations. Therefore, A Qcs Field Service Technician Should Have A Strong Understanding Of Safety Protocols And Regulations, And The Ability To Work Safely In A Variety Of Industrial Environments. They Should Also Be Trained And Certified In Relevant Safety Procedures And Practices.

Required Skills

  • Communication Skills

  • Time Management

  • customer service

  • Power Distribution

  • Electrical troubleshooting

  • PLC programming

  • equipment maintenance

  • control systems

  • Teamwork

  • Problem-Solving

  • Technical Knowledge

  • Safety Protocols

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a QCS Field Service Technician in Stevens Point, WI, USA is $45,000-$65,000 per year. This range may vary depending on factors such as experience, qualifications, and the specific company or industry. Some QCS Field Service Technicians may also receive additional benefits such as bonuses, commissions, and travel allowances.

Additional Information
ABB is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 22nd, 2025
Apply BeforeJune 21st, 2025
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About ABB

ABB Ltd. operates as a power and automation technology company. The company provides solutions for secure, energy-efficient generation, transmission and distribution of electricity, and for increasing productivity in industrial, commercial and utility operations. It operates through five segments: Power Products; Power Systems; Discrete Automation and Motion; Low Voltage Products; and Process Automation.

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