Order Management and Planning Specialist

Are you a highly organized and detail-oriented individual with a passion for optimizing processes and ensuring customer satisfaction? Do you thrive in a fast-paced and dynamic work environment? ABB is seeking a dedicated Order Management and Planning Specialist to join our team and play a crucial role in our operations. As a global leader in technology and electrification, ABB offers the opportunity for career growth and a challenging yet rewarding work experience. If you have a strong background in order management and planning, excellent communication skills, and a customer-centric mindset, we encourage you to apply for this exciting opportunity.

1. Manage and process customer orders in a timely and accurate manner.
2. Monitor and track order fulfillment to ensure on-time delivery.
3. Collaborate with sales, production, and logistics teams to optimize order processing and delivery.
4. Identify and resolve any issues or delays in the order fulfillment process.
5. Continuously review and improve order management processes to increase efficiency and customer satisfaction.
6. Maintain accurate records and documentation of all orders and related communications.
7. Communicate with customers regarding order status, changes, and updates.
8. Work closely with the planning team to ensure accurate forecasting and inventory management.
9. Proactively monitor and address any potential supply chain issues that may impact order fulfillment.
10. Provide exceptional customer service and address any customer inquiries or concerns in a timely manner.
11. Follow up with customers post-order to ensure satisfaction and address any feedback or concerns.
12. Stay updated on the latest industry trends and best practices in order management and planning.
13. Participate in training and development opportunities to improve skills and knowledge.
14. Adhere to all company policies, procedures, and safety regulations.
15. Contribute to a positive and collaborative team environment.

According to JobzMall, the average salary range for a Order Management and Planning Specialist in 45640 Tlajomulco de Zúñiga, Jalisco, Mexico is between $15,000 and $25,000 MXN per month. This is equivalent to approximately $750 to $1,250 USD per month. However, the specific salary for this position may vary based on the individual's experience, qualifications, and the company they work for.

ABB Ltd. operates as a power and automation technology company. The company provides solutions for secure, energy-efficient generation, transmission and distribution of electricity, and for increasing productivity in industrial, commercial and utility operations. It operates through five segments: Power Products; Power Systems; Discrete Automation and Motion; Low Voltage Products; and Process Automation.