IS Service Manager

We are seeking an experienced and highly motivated IS Service Manager to join our dynamic team at ABB. This role offers a unique opportunity to lead and manage our Information Services department, ensuring the delivery of high-quality IT services to our clients. The ideal candidate will have a strong technical background and a proven track record in effectively managing and optimizing IT operations. If you are a proactive and results-driven individual with excellent communication and leadership skills, we encourage you to apply for this exciting role.

1. Oversee the Information Services department, including managing a team of IT professionals and ensuring efficient operation of all IT systems and services.
2. Develop and implement IT strategies and policies to support the overall business objectives of ABB.
3. Monitor and manage the performance of IT services, ensuring they meet the needs and expectations of clients.
4. Identify areas for improvement and implement solutions to optimize IT operations and services.
5. Manage the budget and resources of the Information Services department, ensuring efficiency and cost-effectiveness.
6. Collaborate with other departments and stakeholders to understand their IT needs and develop solutions to support their goals.
7. Develop and maintain relationships with external vendors and service providers to ensure the timely and effective delivery of IT services.
8. Stay updated on industry trends and advancements to ensure ABB is utilizing the most efficient and innovative IT solutions.
9. Lead and motivate the IS team, providing guidance, support, and development opportunities to ensure high levels of performance and job satisfaction.
10. Communicate regularly with senior management, providing updates on IT operations, risks, and opportunities for improvement.
11. Ensure compliance with data security and privacy regulations and policies.
12. Act as a point of escalation for IT-related issues and provide timely resolution and communication to stakeholders.
13. Develop and maintain disaster recovery and business continuity plans to ensure the availability of critical IT systems and services.
14. Foster a culture of continuous improvement, encouraging team members to identify and implement process improvements and efficiencies.
15. Develop and maintain documentation and reports related to IT operations, services, and performance metrics for management review.

According to JobzMall, the average salary range for a IS Service Manager is $75,000 - $130,000 per year. However, this can vary depending on the specific industry, company size, location, and level of experience. More experienced IS Service Managers may earn salaries on the higher end of the range, while those just starting out may earn salaries on the lower end. Additional factors such as bonuses, benefits, and incentives can also impact the overall salary for this

ABB Ltd. operates as a power and automation technology company. The company provides solutions for secure, energy-efficient generation, transmission and distribution of electricity, and for increasing productivity in industrial, commercial and utility operations. It operates through five segments: Power Products; Power Systems; Discrete Automation and Motion; Low Voltage Products; and Process Automation.