Welcome to ABB, a global leader in innovative technology and sustainable solutions. We are seeking a highly motivated and experienced Field Application Engineer to join our dynamic team. As a Field Application Engineer at ABB, you will play a crucial role in providing technical support and expertise to our customers in the field. Your passion for problem-solving and customer satisfaction will be essential in ensuring the success of our products and services. If you thrive in a fast-paced environment and possess the necessary qualifications and skills, we invite you to apply for this exciting opportunity.
- Provide technical support to customers in the field for ABB products and services.
- Troubleshoot and resolve any technical issues that may arise with ABB products.
- Collaborate with sales team to identify customer needs and propose solutions.
- Conduct on-site visits and inspections to better understand customer requirements.
- Coordinate with internal teams to develop and implement effective solutions for customers.
- Stay up-to-date with the latest industry trends and ABB products to provide informed recommendations to customers.
- Develop and deliver training programs for customers on ABB products and services.
- Maintain strong relationships with customers to ensure customer satisfaction and loyalty.
- Prepare and present technical reports to management, highlighting any issues or opportunities for improvement.
- Assist in the development and testing of new ABB products and services.
- Travel to customer locations as needed to provide support and training.
- Collaborate with cross-functional teams to continuously improve the quality and functionality of ABB products and services.
- Ensure compliance with all safety regulations during customer visits and on-site work.
- Maintain accurate records of all customer interactions and technical support provided.
- Contribute to the overall success of the company by actively participating in team meetings and sharing knowledge and expertise with colleagues.
Bachelor's Degree In Electrical Engineering Or Related Field.
Strong Knowledge Of Abb Products And Solutions, As Well As Industry Standards And Regulations.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Present Technical Information To Both Technical And Non-Technical Audiences.
Minimum Of 3-5 Years Of Experience In A Technical Customer-Facing Role.
Proven Track Record Of Successful Project Management And Problem-Solving Skills, With The Ability To Work Independently And In A Team Environment.
Project Management
Training
Troubleshooting
Planning
Communication
Product knowledge
customer service
Sales Support
Teamwork
Problem-Solving
Adaptability
Technical Expertise
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Field Application Engineer in Phoenix, AZ, USA is typically between $80,000 and $115,000 per year. Salaries can vary depending on the specific company, experience level, and skills of the individual. Some Field Application Engineers may also receive additional bonuses or benefits such as company car allowances or stock options.
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ABB Ltd. operates as a power and automation technology company. The company provides solutions for secure, energy-efficient generation, transmission and distribution of electricity, and for increasing productivity in industrial, commercial and utility operations. It operates through five segments: Power Products; Power Systems; Discrete Automation and Motion; Low Voltage Products; and Process Automation.
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