
End User & Factory Excellence Infrastructure Specialist
PC Lifecycle Support: Provide hardware and software support including break/fix, imaging, post build set up, new user set up, and peripheral installation. Manage inventory of all compute devices for EL Americas. Report usage, estimate and coordinate demand, maintain appropriate stocking levels Provide quotes and manage ordering lifecycle for non-standard approved equipment. Configure and manage MFPs and printing solutions including large MFP devices (such as Xerox), and small use laser printers (such as HP). Supports the installation of new IS solutions/services in regards of the required infrastructure, or the changing of existing IS solutions/services. When involved, delivers the appropriate IS solution/service infrastructure in time, in budget and at quality. People leadership and Development: Provides leadership to temporary work teams, guiding and monitoring task completion, sharing expert knowledge and advice normally without carrying line responsibility.
Strong sense of personal accountability regarding decision-making and ability to work alone or with a team.
Minimum 5 years’ experience in an enterprise End User support role.
Understanding of Networking Topology, Concepts and Server Infrastructure
Experience in programming or scripting in an IT environment preferred.
MS Excel
MS Word
Time Management Skills
Networking and routing topology
Support of 0365
Driven and self-motivated
Problem-Solving
Detail oriented and highly organized
Verbal and Written Communication
Multi tasker
Flexibility and adaptability
According to JobzMall, the average salary range for a End User & Factory Excellence Infrastructure Specialist in 860 Ridge Lake Blvd, Memphis, TN 38120, USA is $71,000 - $93,000. This range includes base salary plus bonus, commission, and other incentives. This amount may vary depending on experience, education, and other qualifications.
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ABB Ltd. operates as a power and automation technology company. The company provides solutions for secure, energy-efficient generation, transmission and distribution of electricity, and for increasing productivity in industrial, commercial and utility operations. It operates through five segments: Power Products; Power Systems; Discrete Automation and Motion; Low Voltage Products; and Process Automation.

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