Key Holder
Welcome to 99 Cents Only Stores, where we believe in providing affordable and high-quality products to our customers. We are currently seeking a reliable and motivated individual to join our team as a Key Holder. As a Key Holder, you will play a crucial role in ensuring the smooth operations of our store and delivering exceptional customer service. If you are a team player with excellent communication skills and a passion for retail, we would love to have you on board. Keep reading to learn more about the qualifications and responsibilities for this role.
- Greet and welcome customers to the store with a friendly and positive attitude.
- Maintain a thorough knowledge of all products and promotions to assist customers with their purchases.
- Handle customer inquiries, complaints, and returns in a professional and efficient manner.
- Open and close the store according to scheduled shifts, ensuring all tasks are completed accurately and on time.
- Monitor inventory levels and assist with restocking shelves and displays.
- Train and supervise store associates in daily tasks and provide guidance as needed.
- Ensure store cleanliness and organization, including restrooms, break rooms, and sales floor.
- Process cash and credit card transactions accurately and efficiently.
- Enforce company policies and procedures to maintain a safe and secure store environment.
- Collaborate with store management and other key holders to achieve sales goals and improve customer satisfaction.
- Maintain a positive and professional demeanor while representing the company and its values.
- Continuously seek opportunities for self-improvement and provide feedback to management for store improvement.
Retail Experience: A Minimum Of 2 Years Of Retail Experience, Preferably In A Key Holder Or Management Role, Is Required For This Position. This Experience Should Include Cash Handling, Inventory Management, And Customer Service.
Leadership Skills: The Ability To Lead And Motivate A Team Is A Crucial Qualification For A Key Holder At 99 Cents Only Stores. This Includes Setting Expectations, Delegating Tasks, And Providing Feedback To Team Members.
Strong Communication Skills: Key Holders Must Have Excellent Communication Skills In Order To Effectively Communicate With Both Customers And Team Members. This Includes Being Able To Handle Difficult Situations And Provide Excellent Customer Service.
Organizational Skills: Key Holders Are Responsible For Managing Store Operations, Including Inventory Control, Scheduling, And Cash Handling. The Ability To Stay Organized And Prioritize Tasks Is Essential For Success In This Role.
Dependability And Flexibility: The Key Holder Is A Crucial Member Of The Store Team And Must Be Dependable And Flexible. This Includes Being Able To Work A Variety Of Shifts, Including Nights And Weekends, And Being Available For Last-Minute Schedule Changes.
Inventory Management
Training
Communication
Time Management
Product knowledge
customer service
Merchandising
Cash Handling
Team Leadership
Organization
Salesmanship
Problem-Solving
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Key Holder in Katy, TX, USA is between $26,000 and $35,000 per year. This range can vary depending on factors such as the specific company, location, and the individual's level of experience and skills. Additionally, the salary may also include benefits such as health insurance, retirement plans, and employee discounts.
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99 Cents Only Stores is an American price-point retailer chain based in Commerce, California. Previously, the store offered all products at 99¢ or less. Most products are still priced at 99.99¢ or less, but some products are now sold at higher price points, sometimes much higher.
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