7-Eleven

Store Operator

7-Eleven

Durham, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of convenience at 7-Eleven! We are looking for a dynamic and customer-oriented Store Operator to join our team. As a Store Operator, you will play a crucial role in ensuring that our customers have a seamless and enjoyable experience at our store. If you are someone who is passionate about providing exceptional service, thrives in a fast-paced environment, and has a strong business acumen, we want you on our team! Keep reading to learn more about this exciting opportunity and how you can become a part of the 7-Eleven family.

  1. Greet and welcome customers as they enter the store, creating a friendly and inviting atmosphere.
  2. Provide excellent customer service by addressing any inquiries or concerns and resolving customer complaints in a timely and professional manner.
  3. Maintain a clean and organized store environment, ensuring that all products are properly stocked and displayed.
  4. Monitor inventory levels and place orders for products as needed to ensure adequate stock at all times.
  5. Handle cash transactions, including operating cash registers and performing cash-out procedures accurately and efficiently.
  6. Ensure compliance with company policies and procedures, as well as local, state, and federal regulations.
  7. Train and supervise store employees, including delegating tasks and providing feedback and guidance to help them perform their duties effectively.
  8. Monitor sales and financial performance, analyzing data to identify areas for improvement and implementing strategies to increase profitability.
  9. Collaborate with the management team to create and implement marketing and promotional campaigns to attract new customers and retain existing ones.
  10. Maintain a safe and secure work environment by following safety protocols and procedures, as well as conducting regular safety inspections.
  11. Continuously strive to improve customer satisfaction by soliciting feedback and implementing suggestions for improvement.
  12. Stay updated on industry trends and competitors' activities to identify potential threats and opportunities for the store.
  13. Attend training and development programs to enhance job knowledge and skills, and stay informed about new products and services offered by the company.
  14. Communicate effectively with team members and management to ensure smooth operations and promote a positive work culture.
Where is this job?
This job is located at Durham, NC, USA
Job Qualifications
  • Previous Retail Or Customer Service Experience: A Successful Store Operator At 7-Eleven Should Have Previous Experience In A Retail Or Customer Service Setting. This Experience Will Help Them Understand The Needs And Expectations Of Customers And How To Effectively Manage A Store.

  • Strong Leadership Skills: As A Store Operator, One Must Be Able To Lead And Manage A Team Of Employees. This Requires Strong Leadership Skills, Including The Ability To Delegate Tasks, Provide Guidance And Support, And Make Effective Decisions.

  • Excellent Communication Skills: Communication Is Essential In A Fast-Paced Retail Environment. A Store Operator Should Be Able To Effectively Communicate With Customers, Employees, And Higher Management To Ensure Smooth Operations And Customer Satisfaction.

  • Basic Math And Computer Skills: 7-Eleven Operates On A Computerized System For Inventory, Sales, And Financial Management. A Store Operator Should Have Basic Math Skills And Be Comfortable Using Computer Programs To Manage Store Operations.

  • Knowledge Of Store Operations And Procedures: A Store Operator Should Have A Thorough Understanding Of 7-Eleven's Store Operations, Policies, And Procedures. This Includes Knowledge Of Inventory Management, Cash Handling, Safety And Security Protocols, And Compliance With Company Standards.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • sales expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Operator in Durham, NC, USA is between $34,000 and $45,000 per year. This may vary depending on the specific company, location, and experience of the individual. Some Store Operators may also receive bonuses or commission based on their performance.

Additional Information
7-Eleven is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 22nd, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About 7-Eleven

7-Eleven Inc. is a Japanese-American international chain of convenience stores, headquartered in Dallas, Texas. The chain was founded in 1927 as an ice house storefront in Dallas. It was named Tote'm Stores between 1928 and 1946.

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