Customer Service Email Processor
The primary responsibility of the position is to answer incoming customer service emails and calls and to provide an exceptional customer experience to our customers while attempting to help resolve their issues/concerns. Providing an exceptional customer experience to our customers via phone or email. Data entry of accurate and detailed information into the Customer Service claims database. Reviewing and making necessary changes and/or updates to loyalty accounts. Maintaining knowledge of the ever-changing promotions that have an effect on our customers. Resolve Speedway Mall (online) inquires and issues. Monitoring Speedway Social Media accounts and responding as the Voice of Speedway.
Previous customer service and/or call center experience would be helpful.
Bilingual or speaking Spanish a plus.
The ability to multi-task and function in a fast pace work environment.
Must be able to work weekends
Customer Service skills
Record Keeping Skills
Time Management Skills
Data entry skills
Email and phone etiquette
Results Oriented
Detail Oriented
Self-Driven
Multitasking Skills
Problem-solving and resourcefulness
Flexibility/Adaptability
Verbal and Written Communication
According to JobzMall, the average salary range for a Customer Service Email Processor in 3636 Ranch Rd 620 N, Austin, TX 78734, USA is $14.50 - $17.50 per hour.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
7-Eleven Inc. is a Japanese-American international chain of convenience stores, headquartered in Dallas, Texas. The chain was founded in 1927 as an ice house storefront in Dallas. It was named Tote'm Stores between 1928 and 1946.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started