Welcome to 7-Eleven, where we are dedicated to providing convenient and exceptional service to our customers. We are currently seeking a highly motivated and customer-oriented individual to join our team as an Assistant Store Leader. As an Assistant Store Leader, you will play a vital role in supporting the Store Leader in the day-to-day operations of the store, ensuring a smooth and efficient operation. This is a great opportunity for someone who is passionate about delivering exceptional customer service and has a strong desire to grow within the company. If you have a positive attitude, excellent communication skills, and a desire to learn and grow, we want to hear from you!
- Assist the Store Leader in overseeing the day-to-day operations of the store and ensuring efficient and smooth operation.
- Provide exceptional customer service and create a welcoming and friendly atmosphere for customers.
- Train and develop team members to deliver excellent customer service and maintain high standards of performance.
- Ensure that the store is clean, well-stocked, and organized at all times.
- Handle customer inquiries, complaints, and issues in a timely and professional manner.
- Monitor inventory levels and place orders for products as needed.
- Assist in managing and tracking store expenses and budget.
- Collaborate with the Store Leader to create and implement strategies to increase sales and improve customer satisfaction.
- Help maintain a safe and secure environment for customers and team members by enforcing company policies and procedures.
- Continuously seek opportunities for personal and professional growth within the company.
- Assist with scheduling and managing team member shifts to ensure adequate coverage during busy periods.
- Communicate effectively with team members, customers, and vendors.
- Adhere to all company policies, procedures, and guidelines.
- Perform other duties as assigned by the Store Leader.
Management Experience: The Ideal Candidate Should Have At Least 2-3 Years Of Experience In A Retail Or Customer Service Management Role. This Includes Handling Employee Scheduling, Training, And Performance Management.
Strong Communication Skills: As An Assistant Store Leader, The Candidate Will Be Responsible For Communicating With Both Customers And Employees. The Ability To Effectively Communicate With A Diverse Group Of People Is Essential For Success In This Role.
Cash Handling Experience: Since 7-Eleven Is A Convenience Store, The Assistant Store Leader Will Be Responsible For Managing Cash And Ensuring Proper Cash Handling Procedures Are Followed. Previous Experience In Cash Handling And Balancing Cash Drawers Is Highly Preferred.
Customer Service Orientation: The Candidate Should Have A Strong Focus On Providing Excellent Customer Service. They Should Be Able To Handle Customer Complaints And Resolve Issues In A Professional And Timely Manner.
Organizational Skills: The Assistant Store Leader Will Be Responsible For Managing Inventory, Ordering Products, And Ensuring The Store Is Clean And Well-Stocked. The Candidate Should Have Strong Organizational And Time Management Skills To Effectively Perform These Tasks.
Inventory Management
Performance Management
Communication
Time Management
Product knowledge
customer service
Merchandising
Cash Handling
Sales forecasting
Team Leadership
Problem-Solving
retail operations
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Assistant Store Leader in Washington, DC, USA is between $40,000 and $55,000 per year. However, this can vary depending on the specific company, location, and level of experience. Some Assistant Store Leaders may make less than $40,000 per year, while others may make over $55,000. Factors such as bonuses, benefits, and commission may also affect the total compensation for this role.
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7-Eleven Inc. is a Japanese-American international chain of convenience stores, headquartered in Dallas, Texas. The chain was founded in 1927 as an ice house storefront in Dallas. It was named Tote'm Stores between 1928 and 1946.
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