Assistant Store Leader
Are you a natural leader with a passion for customer service? Do you thrive in a fast-paced environment and enjoy working with a diverse team? If so, we have an exciting opportunity for you to join our team as an Assistant Store Leader at 7-Eleven. As an Assistant Store Leader, you will play a crucial role in the success of our store by providing exceptional customer service, managing daily operations, and supporting the development and growth of our team members. We are looking for a highly motivated and dedicated individual who has previous retail or leadership experience, excellent communication skills, and a strong drive for achieving results. If you are ready for a challenging and rewarding career, we encourage you to apply for this position today!
- Provide exceptional customer service to ensure a positive shopping experience for all customers.
- Assist in managing daily operations, including inventory management, cash handling, and store cleanliness.
- Train, coach, and develop team members to deliver excellent customer service and achieve sales targets.
- Monitor and analyze store performance, and make recommendations for improvements.
- Collaborate with the Store Leader to create and implement strategies to increase sales and profitability.
- Ensure compliance with company policies, procedures, and safety standards.
- Act as a role model for team members by consistently demonstrating a strong work ethic, positive attitude, and dedication to customer service.
- Handle and resolve customer complaints and inquiries in a timely and professional manner.
- Assist in recruiting, hiring, and onboarding new team members.
- Maintain a high level of product knowledge and stay up-to-date on promotions and new products.
- Conduct regular store audits to ensure compliance with company standards.
- Assist in scheduling and managing employee shifts to ensure adequate coverage and efficient operation of the store.
- Foster a positive and inclusive work environment that promotes teamwork and collaboration.
- Continuously seek opportunities for personal and professional growth and development.
- Represent the company in a professional and positive manner at all times.
Previous Leadership Experience: The Ideal Candidate For An Assistant Store Leader Position At 7-Eleven Should Have Previous Experience In A Leadership Role, Preferably In A Retail Or Customer Service Environment.
Strong Communication Skills: As An Assistant Store Leader, You Will Be Responsible For Managing And Directing A Team Of Employees. Therefore, Strong Communication Skills Are Essential For Effectively Delegating Tasks, Providing Feedback, And Resolving Conflicts.
Customer Service Orientation: 7-Eleven Is Known For Its Exceptional Customer Service, And The Assistant Store Leader Plays A Key Role In Ensuring That Customers Have A Positive Experience. The Ideal Candidate Should Have A Customer Service Mindset And Be Able To Handle Customer Complaints Or Inquiries With Tact And Professionalism.
Organizational And Time-Management Skills: With Multiple Tasks To Juggle, From Managing Inventory To Scheduling Employees, An Assistant Store Leader Must Have Strong Organizational And Time-Management Skills To Ensure The Store Runs Smoothly And Efficiently.
Knowledge Of Retail Operations: While Prior Experience In A Retail Environment Is Not Required, It Is Highly Preferred. Having A Basic Understanding Of Retail Operations, Such As Inventory Management And Sales Techniques, Can Give A Candidate An Edge In The Hiring Process.
Budgeting
Communication
Time Management
Team Management
Leadership
Inventory Control
customer service
Merchandising
Cash Handling
employee training
Problem-Solving
Sales Strategy
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Assistant Store Leader in Norfolk, VA, USA is $34,000-$47,000 per year. This can vary depending on factors such as the company, the location, and the individual's experience and qualifications.
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7-Eleven Inc. is a Japanese-American international chain of convenience stores, headquartered in Dallas, Texas. The chain was founded in 1927 as an ice house storefront in Dallas. It was named Tote'm Stores between 1928 and 1946.
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