Inbound Analyst

Handle incoming calls for orders, service and product information in a timely and professional manner, following department procedures. Accurately enter required data and process orders in accordance with department procedures. Identify and probe for customer’s needs, clarify information, research issues and provide alternatives as needed. Refer requests for service or information outside departments' responsibility appropriately. Handle or refer billing requests as defined in desk procedures and reference tools. Escalate special customer or service center requests or problem issues as appropriate to a supervisor or designated representative. Notify supervisor or designated representative of issues or trends with impact on customer satisfaction.

According to JobzMall, the average salary range for a Inbound Analyst in 600 E Meigs St, Valley, NE 68064, USA is between $42,000 and $52,000 per year. This range can vary depending on the individual's experience, qualifications, and other factors.

The 3M Company is an American multinational conglomerate corporation operating in the fields of industry, worker safety, US health care, and consumer goods.