
Healthcare Intake Specialist
Analyze and prioritize orders based on initial assessment of documentation and customer outreach. Verify third party payer benefits and eligibility (online or telephonically). Review and analyze payer specific requirements and coverage criteria to determine required documentation and accurate billing criteria. Conduct in depth review of clinical documentation (medical records, prescriptions, operative reports, history and physicals) based on billing criteria. Call customer or field personnel to obtain missing documentation required for placement and/or billing. Could include home health agencies, patients, hospital/facilities, physicians. Contact patient to coordinate delivery of product. Communicate patient’s financial responsibility and any special instructions. Follow-up post-delivery to obtain any additional documentation to support billing criteria. Prioritizes and executes based on customer and/or business urgency. Provides a high level of customer service in a competitive market.
Call Center experience
Two (2) years of healthcare experience
Demonstrated ability to work in a team environment, as well as, independently.
MS Word
Customer Service skills
Record Keeping Skills
MS Excel skills
Time management competent
Results Oriented
Detail Oriented
Prioritizing skills
flexibility
Organizational skills
Problem-Solving
Verbal and Written Communication
Multi tasker
According to JobzMall, the average salary range for a Healthcare Intake Specialist in 1601 S Shamrock Ave, Monrovia, CA 91016, USA is $46,000 - $51,000 per year. This salary range is based on the average salary for a Healthcare Intake Specialist in the area, and may vary depending on experience, qualifications, and other factors.
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The 3M Company is an American multinational conglomerate corporation operating in the fields of industry, worker safety, US health care, and consumer goods.

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