HR Support Services Consultant

Hello and thank you for considering Zenefits as your next career opportunity! We are currently seeking a dedicated and experienced HR Support Services Consultant to join our team. As a rapidly growing company, we are committed to providing our clients with top-notch HR support services, and we need a talented individual like you to help us achieve that goal. In this role, you will have the opportunity to work with a diverse group of clients, providing them with expert guidance on various HR issues. If you are a driven and customer-focused individual with a passion for HR and a desire to make a positive impact, we would love to hear from you. Keep reading to learn more about the qualifications and responsibilities required for this exciting role.

1. Provide exceptional customer service to clients by promptly responding to inquiries and providing expert guidance on HR-related issues.
2. Develop and maintain strong relationships with clients, understanding their unique needs and providing tailored solutions.
3. Conduct in-depth analysis of client's HR processes, identifying areas for improvement and implementing innovative solutions.
4. Stay updated on industry trends and best practices to continuously improve the quality of HR support services provided to clients.
5. Collaborate with cross-functional teams to develop and implement new HR support services and tools.
6. Assist clients with onboarding and training for new HR tools and services.
7. Proactively identify potential issues and provide timely and effective resolutions.
8. Communicate complex HR concepts and policies in a clear and understandable manner to clients.
9. Maintain accurate and organized client records and documents.
10. Participate in team meetings and trainings to share knowledge and expertise.
11. Meet and exceed performance metrics and goals related to customer satisfaction and service level agreements.
12. Continuously assess and improve processes and procedures to optimize efficiency and quality of HR support services.
13. Represent Zenefits with professionalism and integrity at all times.

According to JobzMall, the average salary range for a HR Support Services Consultant in Atlanta, GA, USA is $45,000 - $65,000 per year. This may vary depending on factors such as the specific industry, company size, and individual qualifications and experience.

Zenefits was founded with a belief that work is worth celebrating. In this new world of work, we take great pride in creating a modern People Platform that empowers employees.