Zendesk

Staff Data Analyst, Enterprise Analytics

Zendesk

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

"Are you a data-driven problem solver with a passion for driving business growth? Do you thrive in a fast-paced and collaborative environment? Look no further! Zendesk is seeking a talented and driven Staff Data Analyst to join our Enterprise Analytics team. As a key member of our dynamic and innovative company, you will use your analytical skills to provide valuable insights and drive data-informed decisions for our enterprise clients. If you have a strong background in data analysis, a keen eye for detail, and a desire to make a significant impact, we want to hear from you!"

  1. Conduct data analysis and provide valuable insights to drive business growth for enterprise clients.
  2. Utilize analytical tools and techniques to identify trends, patterns, and opportunities for business improvement.
  3. Collaborate with cross-functional teams to understand business needs and develop data-driven solutions.
  4. Communicate complex data findings in a clear and concise manner to stakeholders at all levels of the organization.
  5. Develop and maintain dashboards and reports to track key performance indicators and measure the success of business initiatives.
  6. Proactively identify data quality issues and work to resolve them in a timely manner.
  7. Stay up-to-date with industry trends and best practices in data analysis and apply them to enhance the analytical capabilities of the team.
  8. Contribute to the development and maintenance of the company's data infrastructure and analytical tools.
  9. Take ownership of projects and drive them to completion, ensuring timely and accurate delivery of data insights and recommendations.
  10. Mentor and train other team members on data analysis techniques and best practices.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Bachelor's Degree In Data Science, Computer Science, Mathematics, Or A Related Field.

  • Minimum Of 3 Years Of Experience In Data Analysis, Preferably In A Large-Scale Enterprise Environment.

  • Proficiency In Sql And Experience With Data Visualization Tools Such As Tableau Or Power Bi.

  • Strong Analytical And Problem-Solving Skills, With The Ability To Interpret Complex Data Sets And Present Findings To Stakeholders.

  • Knowledge Of Programming Languages Such As Python Or R, And Experience With Statistical Analysis And Predictive Modeling.

Required Skills
  • Sql

  • Business Intelligence

  • Data Analysis

  • statistical analysis

  • Tableau

  • Excel

  • Data Modeling

  • Reporting

  • Data Manipulation

  • Data Visualization

  • Data Mining

  • Dashboard Creation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Staff Data Analyst, Enterprise Analytics is between $58,000-$85,000 per year. However, factors such as location, company size, and experience can greatly impact an individual's salary. Some staff data analysts may earn significantly more or less than this range, depending on these factors.

Additional Information
Zendesk is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 10th, 2024
Apply BeforeJune 9th, 2026
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About Zendesk

Zendesk, Inc. is an American customer service software company headquartered in San Francisco, California.

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